Vincent Marrale did an excellent job of keeping me informed of the status of the service being done a week ago on my 2013 Civic. When the work was completed, I asked him about other work that might be needed in the near future -- such as timing belt replacement -- now that my Honda has gone over 100,000 miles. Vincent immediately said he thought my Civic had a timing chain, not a belt, and that replacement was normally not needed within the life of the vehicle. He quickly looked this up and verified that replacement should not be needed as long as engine lubrication was regularly changed and was able to keep the chain in good condition. I very much appreciated his familiarity with the details of my car and his ability to advise me accordingly.
View on GoogleLia Honda Williamsville Auto Repair & Service Center
Mechanic in Harris Hill, NY
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About This Shop
A trusted independent automotive service facility in Williamsville, NY, specializing in general maintenance, diagnostics, engine, oil change, tires, and alignment. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Experience with Lourie Bruner was excellent. She’s very personable and welcoming. Knowledgeable and helpful. Note that my response on what I thought about the cost for an inspection, coolant change and oil change was “not sure” but I feel like cost of service on cars is always expensive. So, rather than stating “overpriced” I took into consideration that everything is…unfortunately. Lourie applied a coupon I brought in, but why not just lower the prices and skip the coupon.
View on GoogleI always have the best service at Lia Honda! They took care of a safety recall that Honda issued for my 2019 Honda civic. While they worked on that, I also had an oil change done. They sent me a video with all the information about my car when they inspected it. They worked quickly, and efficiently and I was very happy with my service! Highly recommend Lia Honda!
View on GoogleI came in for emergency tire repair on a crappy snowy day. Lourie Bruner is my go to service rep and she was able to help me quickly and very helpfully. Tires and alignment and got the car back the next day. Excellent!
View on GoogleWonderful experience at Lia Honda to repair my front light unit. Still under warranty and Vincent Jim Marrale was knowledgeable, courteous and professional. All work done quickly. I will ask for him every time my car needs service. Thanks Jim!!
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