Enough time has passed that I feel comfortable making this review. I never want to leave a review based on my emotions. This review is based on the many poor experiences I had with Penn Power. The Penn Power Group did quite a bit of maintenance on the one truck and trailer that I use day to day. I really trusted them, and so took my equipment there for probably about two years. For starters, they're expensive (again, I am a one truck operation). Once, I needed to use their road service. When I received the very large bill, I saw that they had charged me for tolls that were totally unnecessary. You wouldn't take the toll road to get from Cranberry to Pittsburgh. Another time they did a 10,000 service incorrectly and my truck wouldn't start. When I called them and told them this, they said to "bring it back...", something I've had to do more than once. Taking my only truck back from Pittsburgh to Zelienople and missing that day of work isn't easy to swallow if you only have one truck. The last straw was when they replaced a trailer wheel seal and didn't retighten the wheel nuts (see photo). This could have caused a catastrophic accident. At first, they tried to place the blame on me, saying that I must not have done a thorough pre and post trip inspection. But eventually they did accept responsibility, as they were the only technicians that worked on that tire. I wanted them, so badly, to do good work. But after two years of bad experiences I had to find another mechanic. I would not recommend.
View on GooglePenn Power Group
Mechanic in Cranberry Township, PA
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About This Shop
Proudly serving drivers in Cranberry Township, NY, this facility offers specialized expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:00 AM – 11:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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This shop is amazing. They do great work and are extremely well-priced....but one of the little things (that's really a big thing) is their driver lounge! Its so comfy, clean, and they have coffee, and ice water/machine, mini hot meal vending, which is such a breath of fresh air compared to 4 pop choices and the same 6 kinds of chips. It's much easier to wait here vs other shops.
View on GoogleTyler with Penn Power Group is amazing! He serviced 2 different reefers for me and was great! He communicated very well, arrived within the time window he provided and was able to take care of both vehicles in a timely manner! Tyler and Penn Power Group are definitely the ones to call for your vehicle needs!
View on GoogleOn behalf of EURO KAM I must say that this is one of the best locations in the entire country. Having a fleet of over 100 trucks I can say that we encounter our fair share of reefer ‘’ adventures”, and today Paul and his team just saved us. Knowledgeable and tremendously reliable. Went above and beyond to help out and saved the day!!
View on GoogleGreat service and attention from the desk attendant. Professional and knowledgeable technicians. Great lounge area with coffee tvs couches and restrooms. Got a carrier unit serviced under a load. In and out in no time at all
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