Milbert's Car Care Inc.

There’s a reason Milbert’s has been so well-established for decades: their technical work and customer service is better than local competitors. After I bought my truck in 2019 I tried working with other service providers (4) and had mixed results. Sometimes the actual work was great but customer service was poor and vice versa. I called Milbert’s for the first time in 2023 and Ian impressed me right away with his willingness to provide counsel about a minor electrical issue I was having and his thoroughness in doing so. Since then my wife and I have only used Milbert’s with excellent results. Recently I experienced a cylinder misfire due to a worn out spark plug and made an enormous mistake going to another local service provider (a chain) to have it assessed and fixed. It was over the weekend and I was trying to be expedient. As soon as I got in the truck and turned the ignition the engine was misfiring again. Instead of potentially going back and forth with an incompetent business I just drove to Milbert’s, who ultimately discovered that one of the plugs was not installed properly. This experience is par for the course at other shops. Milbert’s fixed their work, Ian gave me a lot of information in the process, and now my truck is good as new. If you’re not sure where to go for automotive service I assure you that Milbert’s is the best option. They tend to be busy, which means you won’t necessarily get your car “in” the next day but that is a GOOD thing. It’s evidence that they do everything right and stand by their work. Also, their customer service manager Ian will bend over backwards to answer your questions, return your calls in a timely manner, and will keep things very real when giving advice. Milbert’s is a 5-star establishment and hopefully this review will encourage potential customers who are ambivalent to schedule an appointment.

Highly recommend Milbert’s — honest, fast, and fair I brought my car here after Pep Boys told me my taillight issue couldn’t be fixed and that I’d need to go to the dealership. The dealership couldn’t even get me in for weeks, and I was worried about inspection and getting pulled over. Milbert’s had me bring the car right in. They actually came out, looked at it, and immediately realized it wasn’t an LED assembly like I was told — it was just bulbs, with water trapped inside the housing. They drained it, fixed both taillights (turned out both sides were out), and didn’t replace any unnecessary parts. On top of that, they were able to do my state inspection on the spot. I was in and out in under 30 minutes, passed inspection, and got my new sticker the same day. Total cost was $58, and they didn’t even charge me for the taillight fix. They were upfront, explained everything, and even noted a plan in case it ever needs a replacement down the road. This is the kind of small, honest shop that’s hard to find anymore. They saved me a ton of money and stress. I’ll definitely be coming back and recommending them to others.

I've been a customer since 2005 and I have always valued the work, the employees, and management. I trust them! They will not do work that is not necessary (I've been told that I can go another 5-7,000 miles before I would need to do my brakes or change my tires). I have never questioned a bill or any work done because I've always received a clear explanation of what's going on with my cars and what is needed and the cost beforehand. It's the only place I go to with my cars. I have had engine work, exhaust, filters, tires, brakes, rods, inspections...all done over the 20 years.

I am always pleased with the ease of booking any needed work to be done and how every detail they cover with a professional touch. Highly recommend using their services.

Milbert’s Car Care is a great place to service a vehicle. They will go the extra mile to make sure customers are satisfied. I would recommend servicing a vehicle here ten times out of ten.