I called to ask if they could look at my car due to some issues I was having that I explained to them over the phone. They told me to bring it in. When I did, I again explained what was going on. They had my car for several days (despite my calls asking for updates) before they actually called me again to ask me what was wrong with my car! After explaining the issue and being cut off mid-sentence so that he could talk to me condescendingly, I was told that they couldn't do anything about it because the dashboard warning light didn't stay on, it came and went. If that was the case, why did they tell me I could bring my car in after I told them what was going on in the first place? I went all week without my vehicle because I was under the impression they were able to help. As a side note, the interior itself is also very off-putting. It's very dirty -- like, disgustingly so. And I'm not talking about the actual garage, I only set foot in the "office" area. I truly do not understand how this place has so many good reviews.
View on GoogleRoosevelt Service Station
Mechanic in Pittsford, NY
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About This Shop
A trusted independent automotive service facility in East Rochester, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 8:00 AM – 5:30 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Google Reviews
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Thank you to the friendly team at Roosevelt Service who fixed a latch problem with my hood on the spot and no charge. They would not take money! I had never been here before and now I will be back because these guys were salt of the earth.
View on GoogleThey took the doors off my jeep 😁 The owner didn't even want to charge me Who does that? An honest man with an honest business 👍👍👍😁😁😁
View on GoogleIt's a very busy shop, so I called ahead and made an appointment with Sparky and dropped my vehicle off. The work was done and I was extremely happy with the service and was informed of an item that would need attention in the future, so I immediately scheduled another appointment for the following week and it was quickly taken care of and the charges were 1/3 of any dealership quote, soooooo Getting a free coffee ☕️ or bottle of water 💧 doesn't equate going to a dealership and being talked down to like a child and paying 3 times as much..
View on GoogleI have always had the fastest most professional and courteous service at the Roosevelt service station year after year after and have heard their name thrown around as an excellent place since 1984
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Connect & Location
305 Roosevelt Rd, East Rochester, NY 14445, USA
Business HoursClosed Now
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