Gladstone Automotive

I moved to the Henrietta area about a year ago and found Gladstone through online reviews. Since then, they've earned my trust with their honest, reliable service. Phil is great to work with knowledgeable, trustworthy, and always straightforward about what needs to be done. He never pushes unnecessary repairs and takes the time to explain things clearly. If a job is outside their expertise, they’ll recommend a trustworthy specialist rather than guessing. It’s refreshing to find a shop that genuinely cares about its customers and stands behind its work. Highly recommended.

This station is trustworthy and professional they give you a time and when you get there they’re right on time. They do a good job. They explain everything to you. They write everything out for you. It’s hard to find trustworthy people these days, but they are definitely trustworthy. The person I spoke to on the phone to make the appointment was friendly and professional

Phil and Drew are the best! They were able to fit me in for last minute repairs needed before an important trip and charged me very fairly. They truly care about their customers and do their best to keep costs down even with the insane increases we are seeing. I have been going to them for years and am so grateful to them!

The shop is conveniently near my home. Everyone there is always helpful and friendly. Most important, they know their business and work hard to complete work on time. It's a pleasure to do business there. Sure as hell beats going to the dealer.

Great service, easy to schedule, friendly and knowledgeable staff! Good price for multiple services ... did a few extra tasks at no extra charge! Highly recommend Gladstone to anyone looking for a clean, friendly and professional full service auto garage.