Pep Boys Auto Service & Tires

Great experience! Wonderful costumer service!!! They found an issue and made me aware even though I was only there for an inspection and issue found had nothing to do with the inspection. The ONLY feedback I have is to add a bathroom sign in the waiting room so people waiting know there is one available 😉 KEEP BEING 👍 GREAT!!!!! 🔧 🔨 🧰 🚗 🚘

Honestly first time using and originally used because I needed an inspection and they are open on weekend. I had to bring my toddler but we dropped off and walked over a short distance to McDonald’s and then within 15-20 min it was done and ready for pick up but wasn’t rushed. Staff was all very friendly. No issues.

I went in for a state inspection. The staff were friendly, respectful and very quick. The information provided as to what needed work was accurate. No BS, no attempts at manipulation. Frankly a breath of fresh air.

I needed to buy affordable tires for a lease vehicle and the Cicero Pep Boys had just what I needed. They installed my tires in a timely manner and were very friendly and courteous. I highly recommend.

The Cicero location is great , I've been twice now and they are quick and they don't try to upsell or pressure into services , the waiting area is decent, the bathroom is very far away but it's not that serious