Troy Auto & Truck Center

Jimmy did an awesome job. He arrived promptly, worked quickly and replaced the battery very quickly. He was a great guy to talk to. The price was reasonable and it saved me from having to go elsewhere to get the battery replaced. Good job!!!

Alyas did a wonderful job helping me when I was locked out of my car last Thursday. I wanted to call his boss but he asked me to send a review. This young man is a hard worker, very respectful, and does his work. He should get a raise.

TATC driver Dan just towed my car to my house and went above and beyond what I have experienced in the past with other truck companies. He jumped out of the car with a friendly smile and a handshake not often seen in young men these days. He asked what I needed and Dan’s skill was truly impressive putting the car exactly where it needed to go and made sure everything was perfect on my end before leaving.

had a great experience with Brendyn when he towed my car. He arrived quickly, was very professional, and made a stressful situation much easier. Brendyn was friendly, respectful, and clearly knew exactly what he was doing. He handled my car with care and explained everything along the way so I felt comfortable with the process. It’s rare to find someone who takes so much pride in their work and treats customers with such kindness. If you ever need a tow, I highly recommend Brendyn. I am an old lady and most of my family members are not here anymore. I truly appreciate the kindness. His service was fast, reliable, and truly above and beyond. Thank you again for the excellent help!

Troy Auto & Truck Center on Stephenson helped me out with an intermittent Check Engine Light that I was experiencing on my 04 Chevy Express Van. It's a class B conversion RV and 9ft tall, but no problem for them to work on. After researching the problem, doing a series of diagnostic steps myself, and having a specific set of circumstances identified that would trigger the CEL, I was pretty convinced, though not certain, that the van just needed to have the crankshaft position sensor relearned with a professional scan tool to fix the problem. And after having the relearn procedure performed, my issue is resolved! Huge thanks to service writer, Dan, for hearing me out about the issue I was having, about the diagnostic steps I had done myself so far, and for agreeing to have the relearn procedure performed with zero fuss. All the other shops/dealers I called either wouldn't touch the van after hearing it was an RV conversion or wouldn't agree to try the quick sensor relearn procedure that I was recommending and instead wanted to see the van and do their own diagnosis before recommending whatever they felt was necessary. It's very refreshing to find a shop that will work with the customer on getting to the bottom of a complex problem instead of telling us to drop off the vehicle and get out of the way. Again, I wasn't absolutely certain that the relearn would fix the problem, but it was a quick and easy step that I was willing to try that had successfully fixed the issue for other owners of the same make/model with the same set of symptoms. It was certainly worth trying before getting into much more complicated and involved diagnostic steps. I appreciated the willingness to try what I was asking without overcomplicating things and without arguing over scope of work and other nonsense. I had the van in for service 2 days after first talking to them, and had the van back 4 hours after dropping it off for a super reasonable price. Thanks again, Dan. I'll for sure be back for any other issues on the van!