A-Z Transmissions

Highly recommend this place. Met the owner Zack. My transmission went out on a 2001 Pontiac Bonneville. 25 year old car. This car is very special to me because I’ve redid a lot of systems on it and it was my first car like 8 years ago. Didn’t know what to expect. Calls me a week later “it’s all done.” The car is back better than ever. I’ve put almost 600 miles. They know what they’re doing in there. Any transmission problems I’m going to A-Z. No questions asked. If you are in a spot right now and don’t know who to call, just call them. And if they don’t answer they are definitely calling you back. What shop calls a customer back? I’ve never experienced that until I called this place. Thank you Zack and your team for bringing my car back to life! I am beyond grateful and satisfied.

I had an excellent experience at A-Z Transmissions in Troy, Michigan. Zach, the owner, was amazing to work with. He took the time to thoroughly explain the current issues with my car as well as preventative measures to help avoid future problems. I really appreciated how transparent and knowledgeable he was throughout the entire process. The repairs, including the brakes, were completed in a very timely manner and everything was done professionally. It’s hard to find an auto shop that is both honest and efficient, but Zach and his team definitely deliver. I highly recommend A-Z Transmissions to anyone looking for trustworthy and high-quality service!

2 years ago he did a billet trans for my dodge. Ran beyond strong . Unfortunately I crashed it . I called Zack about 8 months ago and he offered to do another truck for a great price Unfortunately I had some life events happening. I will.be going back for the same trans in a few months. They do amazing work

"0 Stars" DO NOT PAY UNTIL YOU VERIFY PROPERLY FIXED!!! I had a new transmission installed by this company, and on the very next day after getting the Van back, it had issues. I took the van back, and it took them three weeks to even look at it again! I guess because they had already been paid, I was not a priority?! After waiting three weeks, they claimed the issue wasn’t with the transmission but with the BCM, so I waited a few more weeks for them to install it. This is my work van, and it had already been down over a couple months, so rather than continuing to wait, I took elsewhere for the BCM. The new BCM was installed by the other company, but the transmission problem persisted. I informed this company (owner Zack) that I was still having the same issue, but after more waiting, nothing was done. Zero customer service from anyone. Again, because I need my work van in the field, I took the van to the dealership. The dealership identified an "internal transmission issue — the Range Sensor". I informed this company again, and they said they would take care of it, but they kept pushing the installation off, forcing me to go elsewhere again for the repair. The owner (Zack) told me he would cover the expense but wanted to speak to the company that installed the transmission. I gave him the phone number, but he never called. The company also tried reaching out to the owner (Zack), but he never answered or returned their call. Then, the owner claimed he needed to see a video of the installation. I provided the video, and he claimed it wasn’t the same van. It’s ridiculous to expect me to make a video of a transmission repair. To make things worse when the owner (Zack) called me on a Thursday to let me know the repair was complete, I informed the owner (Zack) that I was out of town and would pay on Monday 3 days after repair was finished. The following morning the owner (Zack) barged in to my office, knowing I am out of town and made a scene in front of my employees about the invoice. The repair took 6 weeks and I offered on 3 different occasions to pay a deposit but the owner (Zack) declined each time. I paid over $11,000 on Monday 3 days after the repair was complete. The owner (Zack) later apologized for his unprofessional behavior. After the owner (Zack) apologized he then tells others in my complex that I did not pay him. To top it all off Now, after nine months, and less than 1,000 miles on the new transmission, the transmission needs to be replaced. This company is shady, unprofessional, doesn’t keep their promises, and refuses to honor their warranty. Buyer beware — stay far away from them!

I race a 2013 5.0 Mustang with clutch and trans from A-Z. Couldn't be happier with the service and the result is a bullet proof race transmission that drives to the track, takes the abuse all day and gets me home. Thanks Zack!