Christian Brothers Automotive Star

I was on a long trip to see my parents in Idaho. 250 miles out all my warning lights flashed and stayed on. I took my truck to the Star location and everything was very professional and honest. Brianna and your office team were very informative about everything. Brianna made sure my truck was ready on the day she promised so I could head back home. Your entire staff made my bad experience of automotive issues, not so bad. Thank you!

I brought my car here for a second opinion after the dealership had already tried to get out of my warranty coverage. They were great! They kept me updated and gave me a thorough estimate. Even though they didn’t complete the repair due to my dealership warranty restrictions, they went out of their way to provide me with all information necessary to ensure that my repairs would be covered with my warranty! I’m not taking my car anywhere else after this

1000 Out of 10 – Exceptional Customer Service A few weeks ago, I started having some car and A/C issues. I first took my vehicle to another shop in Boise. After sitting in their lobby for 2½ hours, they finally came out and told me they couldn’t do anything and that I would need to schedule a completely different appointment. At that moment, I knew I should have gone with Christian Brothers Automotive in the first place. They’re close to home, and although I had never used them before, their reviews were excellent. When I called to schedule an appointment, the first available opening was four days out. No problem—good service is worth waiting for. What I received wasn’t just good service—it was phenomenal service. From the moment I dropped off my car, I felt valued. They asked thoughtful questions, explained the process clearly, and even offered to drive me home while they diagnosed the vehicle. Yes, you read that right—they offered me a ride home. A few hours later, they called with an update. They sent me a detailed digital inspection report complete with photos of my vehicle and explanations of everything they found. They patiently walked me through the issues, answered every question I had, and made sure I understood exactly what was happening before any work was done. Once I approved the repairs, I knew exactly what the cost would be—no surprises. A few hours later, they called to let me know the vehicle was ready for pickup and once again offered me a ride back to the shop. This is the kind of customer service every business should strive for. Going out of your way to make someone’s day easier, helping them understand what they’re paying for, and making them feel confident in the process is invaluable. I cannot recommend Christian Brothers Automotive enough. They have earned my trust, and I won’t be taking my vehicles anywhere else.

Christians Brothers at the Star location serviced my vehicle for the secound time yesterday. I had an oil change with a free detailed car inspection yesterday. For the second time I have found them to be so professional and honest. A rare trait for othes but not for Christian Brothers. Who has time for Dealership service? Save yourself time and money and go to Christian Brothers at the Star location for thorough professional service. They will even refer you to the Dealer if they find a needed repair that should be under warranty as they did for me. Who does that? An Honest auto shop is who. They will do all your maintenance services listed in your owners manual keeping your owners warranty in good standing. They also have a van service to take you to work or home iif you do not have the time to wait. As long as they keep this level of service and Honesty in place I will be their customer for life. Thank You Christian Brothers in Star for being a shop I am willing to recommend to all my friends and family. Great Job!!!

I had a great experience at Christian Brothers Automotive. The service manager went above and beyond by honoring their price, match guarantee, and offering a veterans discount which I truly appreciated. They offered me a ride after I dropped off my vehicle and a return ride when it was ready if I needed it. Everyone was very friendly, professional, and upfront about pricing. Great customer service and fair prices. I’ll definitely be coming back and highly recommend them.