We recently took our BMW in for an oil change and were genuinely impressed by the level of service we received — especially for something so routine. The team provided us with a detailed estimate and, to our surprise, honestly explained which items could wait and were not urgent. It’s rare to find an auto shop that prioritizes transparency over upselling, and we truly appreciated that honesty. Because of the trust they built during that first visit, we brought the BMW back to have the recommended work completed, and once again, they exceeded our expectations. Their customer service was professional, efficient, and thoughtful from start to finish. We dropped the car off late Thursday, and although the owner let us know they were short-staffed by two technicians, they still completed everything by early Friday afternoon. When we picked up the vehicle, they thoroughly reviewed the work completed and even let us know they were able to lower the cost of a part due to an adjustment in pricing they received. That level of integrity and customer care speaks volumes. We are incredibly grateful for the honesty, efficiency, and outstanding service we received and will absolutely continue bringing our vehicle here. If you’re looking for a trustworthy and dependable shop to service your car, we highly recommend them. They truly deliver an exceptional experience.
View on GoogleSTS Quality Auto Care
Mechanic in Lynnwood, WA
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About This Shop
Your go-to local mechanic shop in Lynnwood, NY, offering professional care and expertise in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 9:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Google Reviews
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Great experience with this shop! I went in for an A/C issue without knowing what was wrong, and Jeff Gulick took the time to check it out the same day and quickly identified the problem. Instead of charging me for a repair, he honestly advised me to go to the dealership since it was still under warranty, saving me a large amount of money, and just charged me the inspection cost. He even did a second, more detailed inspection at no cost to confirm it was a manufacturing defect and not caused by external damage. Jeff and Ian were both very friendly, transparent, and responsive throughout the process. Truly appreciate their integrity and customer-first approach—highly recommend!
View on GoogleEver since I bought my Merc C63 AMG almost 3 years ago, STS has exclusively worked on it. My experience with them has been phenomenal. They are always upfront and honest with what needs to be done and every repair/service has been very quick, I've had big repairs done that would be finished by 5pm same day. The front desk staff is great and Jeff will take time to explain the problems in depth. I cannot recommend them enough!
View on GoogleWould recommend to anyone. Not only do they do a thorough job with my maintenance schedule inspections but they were really good at communicating what needed done and had it done quickly. I told them I needed my car back before the weekend and they got all the original work done plus the 3 things they found during inspection. They also worked with me to get the best price for the work. Did I mention they post everything to carfax? Just remember these days you get what you pay for and STS is one of the best for dealership quality work.
View on GoogleOutstanding service! They fixed my car quickly, kept me updated, and charged exactly what they quoted. Honest, fast, and professional. I will definitely bring my vehicle back here.
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