Landmark Motors Service

I had recent brake work done on my X3 and really appreciated how seriously the team took my concerns. Chase and John were wonderful to work with! Responsive, patient, and easy to communicate with. Benton (the technician on both visits) was thorough and clearly took care to make sure everything was operating properly. When I noticed some noise afterward, they brought the car back in and did a detailed follow-up inspection and explanation, which gave me a lot of peace of mind. Their shuttle service was also excellent. They asked where I wanted to go, recommended a nearby coffee shop so I could work, and made the whole process incredibly convenient. Great experience across both sales and service and I’d absolutely come back again.

Let’s start off with Chase and his excellent customer service, I approached them about my Audi having the classic oil consumption and they gave me a great step by step guide and full inspection on the entire car to make me aware of future and current situations with the car! Did step one with them today and they absolutely crushed it and included a nice little detail. Definitely don’t hesitate to reach out to them and see what they can do for you all!

We brought our Jeep Grand Cherokee to Landmark Motors after an unprofessional and pushy experience at another shop, where we didn't trust their vague, overpriced diagnosis. Returning here (where we bought the car) was the best decision. John and Chase were both absolute pros. They took the time to explain every detail, so we actually understood what was happening. They were solution-oriented, focusing on what was urgent versus what could wait, and explained that to us so we could make an informed decision. They also worked closely with our extended warranty, making the whole process incredibly easy and quick for us. The communication was 10/10; we never felt like they were just out for our money. It’s clear they actually care. The shop is super clean and tidy, and they even helped us out with a rental when the car wasn't ready. If you want a team that is communicative, honest, and transparent, I recommend seeing them.

I purchased my car here in 2019 and have had it serviced there since. The service team goes above and beyond with attention to detail and proactive thinking. I NEVER give reviews, but this team does things right. Highly recommend.

This review is for the Landmark Service Department. Last year, around November, December my dear friend recommended me this wonderful place and wonderful people..! Nermin, Mike, and the entire Service Department for Landmark. I brought my car to have it inspected by then, because my friend has a higher view of them. They didn't disappoint. They performed an amazing service on my car, and I have seen the effects until today. I had some problems with my door locks and some other issues with my German car, but they fixed it all. Later on, I thought one of the doors was not locking again. To my surprise, after coming back from overseas and trying again. I noticed that the door was working fine again until today, the system reset itself. Just felt I need to recommend this place and these wonderful people to anyone who needs them. If you own a German car and you think your dealership or Mechanic is not doing a good job, or they say they are too busy or put you on a waiting list, plus perform poor service that you have to go there more than once...! GIVE A TRY TO THE LANDMARK SERVICE DEPARTMENT. THEY ARE HONEST AND VERY WELL-TRAINED/ SKILLED PROFESSIONALS. I definitely recommend the Landmark Service Department. Go there and have a conversation with Mark in the service office. And Nermin, the manager from the service department. They are all that and then some. All these positive reviews that you see are true. YES, THE LANDMARK SERVICE DEPARTMENT IS THAT GOOD. SO, IF YOU HAVE ANY GERMAN CAR AND ARE LOOKING FOR A RELIABLE, TRUSTWORTHY, REPUTABLE, AND HONEST PLACE TO SERVE YOUR CAR AT REASONABLE PRICE, GO TO LANDMARK. If you need assistance with foreign cars and professional mechanics, these well-trained individuals are ready to help you. They know what they are talking about, and they will send you pictures of every single area that needs service before they touch your car to fix it. THEY ARE HONEST PEOPLE AND TRUSTWORTHY.