Rusty's Garage

Addendum: I was recently contacted by Rusty's Garage, who inquired further about the situation and subsequently issued a refund. I sincerely appreciate their acknowledgment of the issue and the efforts they have made to resolve it. I trust that this was an isolated incident. As a recommendation to other customers, I suggest always request all replaced parts when collecting your vehicle. I privately messaged Rusty's Garage days ago. I wanted to allow them to respond to my concerns and receive reciprocation. I STRONGLY advise you, the customer, to seriously consider on not hiring this outfit. This is my original message: On June 21, 2025, this establishment performed an oil pan gasket replacement. Six months later, both BMW and an independent mechanic concluded that the gasket still requires replacement. Based on these findings, it appears that the workmanship provided by Rusty's did not align with expected quality standards. Photographic documentation of the oil pan leak areas are available upon request. I do not believe the service represented good value for the money spent. As of today (Jan 12, 2026) the certified BMW independent mechanic confirmed oil pan gasket was not replaced. BMW, like Apple, have indicators proving when parts have been removed/replaced. Rusty's did not perform the tasks they were hired and PAID to do.

I cannot say enough great things about Rusty's! I brought my 2019 BMW 430i in after another shop had replaced my mass air flow sensor three weeks prior and my check engine light came back on. That same shop then quoted me an additional repair for a PCV system issue. Something didn't feel right so I brought my car to Rusty's for a second opinion. From the moment I walked in the staff was honest, thorough and genuinely interested in getting to the bottom of the issue. They did a complete and detailed diagnostic, tested the PCV system which came back completely fine, performed a thorough smoke test and ultimately identified an intermittent purge valve malfunction as the actual cause. The diagnostic report they provided was incredibly detailed and professional — explaining exactly what they tested, what they found and why. This is a shop that clearly takes pride in getting it RIGHT, not just getting it done. Rusty's has worked on my family's cars for years and today reminded me exactly why we keep coming back. If you have a European vehicle and want honest, thorough and fairly priced service, look no further than Rusty's. They saved me from an unnecessary repair and got to the real issue!

Rusty's Garage is outstanding! All the service techs are friendly, knowledgeable and super accommodating. Needed a couple of items addressed with my Porsche and not only did they service them, they gave me a full comprehensive detailed evaluation of the entire vehicle, including pictures for my records. Not even my doctor does that when I get an annual physical. Folks, take your cars to Rusty's Garage and be amazed with their service. Cheers!

Rustys Garage was a fantastic experience dealing with Keith and the technician (didn’t get his name, sorry). Considering my past efforts with other companies who supposedly dealt with unique types of classic cars, I took my 1973 VW Thing to have some work done even with this being a very unique car to work on by today’s standards. Not only did they fix all issues, they actually researched the car for proper parts and manuals to install specific items. They were the best at communicating with me not only by phone calls but also with emails and photos of issues they found regarding safety. At this point, they allowed me to pick and choose which items I’d like fixed. This was an overwhelming sense of comfort compared to all my previous experiences with other garages. I can guarantee no person will be disappointed in their professionalism, dedication and communication standards. Job well done. Thank you.

Don’t waste your time or money! First off Keith is pretty rude. Tanner was super kind. Another gentleman from inside the shop was kind as well but Keith claims uber trips are complimentary. They are not once you decline the repairs. They’ll say one price then quote you for 800 for just front brakes. Then they’ll go through your vehicle and leave it a mess and unplug your dash cam. I’d attach a photo if I could. I highly suggest flying a family member out, it’s cheaper or simply go to a reasonable mom and pop shop. Anywhere is better and cheaper. This place is not a good place to go unless you’re willing to spend 3 times more than you would anywhere else. Also keep in mind they will say brake inspection is free. But when you get there. They are not!