Northeast Customs Collision Repair

Northeast Customs did an amazing job with my Mustang. They got everything handled in a timely manner, stayed in touch with me throughout the process, and worked with the insurance company every step of the way. I really appreciated how they advocated for me and made sure the damage was addressed the right way. The car came out looking great, and the whole experience was smooth. Definitely recommend them if you want quality work and solid communication.

Had my '67 Mustang with NEC for over a year, and I took it back 2 additional times for fixes. They completely did full body work and paint. They charged me a reasonable amount for the work they promised to do and the quality they guaranteed, I did not receive that level of quality. It looks great from 10 feet away, but up close there are multiple nibs, bubbles, cracks, drips and pin size holes. The car was a full restoration and the interior was brand new before dropping pff, including the wiring, gauges and dash. Every time they painted, even the fixes, they left the interior full of dust and they sprayed primer on my new TMI seats. They claimed they could get the paint stains off, but never did. They talked me into removing the drip rails and convinced me it was going to look smooth and sleek. It was a mess, with gaps the first time I received it, after I took it back to fix, they did not fix the mess only the gaps, and over-sprayed leaving a noticeable line where they tried to ouch it up. They promised that they would remove all separate pieces and paint separately and then put back together, they did not. Pieces eventually cracked away from the body. They even sprayed primer over my chrome trim and could not even properly replace my windshield trim. I would not trust them with any car, especially a classic metal car. I do have a warranty, but do no trust them to fix, considering they had 2 separate chances and could not complete the work. Their communication is ridiculous, will completely ghost you for days via email, phone and text. Will even set appointments to review the vehicles progress and then not show up to the shop. Also was told they would precisely line up the doors, hood, trunk and fenders, they did none of that. I gave them 2 chances to fix the problems, only to make things worse. Was in constant communication with the owner. Nothing but broken promises.

NEC did an amazing job fixing my truck! It came back looking brand new, like nothing ever happened. The team was professional, quick, and kept me updated throughout the process. Highly recommend their top-notch service!

I recently had the pleasure of working with Northeast Customs for hail damage repairs on my vehicle, and I couldn't be more impressed! Their team demonstrated exceptional professionalism, communication and workmanship throughout the entire process. *Key Strengths* 1. Attention to detail: They meticulously addressed every dent and ding. 2. Timely completion: Work was finished ahead of schedule. 3. Transparency: Regular updates kept me informed. 4. Quality guarantee: Warranty provided for peace of mind. The end result is flawless! My car looks brand new. *Highly Recommended!* Northeast Customs truly exceeded expectations. If you're seeking reliable, precision auto body repairs, look no further! You will never have to look for another auto body shop again.

Its always a bad situation when you end up at a body shop. However, my experience at Northeast Customs Collision Repair was hands down the best experience I have had at a body shop. Kind, courteous, and professional, what more could you ask for. The work looks great and the time it took to do the work was extremely fast. Outstanding job.