Grapevine Collision

Hello, I had my car repaired by your company. One of your employees recommended a friend to me. I paid $350 for depreciation, and now the guy isn’t answering our calls. The work he did is complete nonsense—this is outright fraud. I’m saying this clearly, and I’m going to take this to court. I’ve already told my lawyer. Please work with honest people—don’t work with scammers.

I took my vehicle to grapevine collision after being involved in a car accident, and I do not regret it. David and Jesus were exuberantly helpful, explained the process thoroughly and were in constant communication. I also want to give a shout out to the technicians who worked on my vehicle. It looks like it was just driven off the lot, can’t even tell its been damaged. Would definitely recommend.

I drove my brand new 2023 Ram truck up from Temple tx 165 miles due to hail damage. I used to live near there so I was familiar with there work. I am more than satisfied with the results. It was a major job of repair to the truck. I would recommend them to anyone who wants things done right. The service I got and constant communication was wonderful. Joe Brezinski

My husband’s 2018 Ford F150 truck got stuck in a horrific hail storm up on Colorado in July 2024. It was covered with a multitude of large pelts all over the hood, roof and two doors, broken tail light and shattered window deflectors. State Farm assessed it to be about $5000 damage with most repairs to be completed as PDR. We took it up to Grapevine Collision, who we have used in the past for other body related issues, and after evaluation by Mikayla were told there was NO WAY any PDR could be done due to the extension damage and could not believe that State Farm suggested it. Mikayla was absolutely amazing through the entire process of repairs that took 7 weeks and kept us apprised of all the steps being taken to repair our truck the way it should be repaired. They replaced the roof, the hood and two doors which included significant body repair, painting, sanding, more painting, pin striping, the back left tail light, and even re-installed various after factory deflectors that were on the truck, along with a tool box. Mikayla is our go-to gal and we cannot thank her and her team enough for the outstanding work they performed on our truck. The technicians created a work of art and did some very extensive work on his truck that took a good long while, but it was so worth it. His truck literally looks like a brand new vehicle. We are incredibly pleased and grateful for Grapevine Collision and especially for Mikayla who was right there with us every step of the way. We cannot recommend them highly enough!!!! If you go see them, be sure to ask for Mikayla! She’s amazing!!! Ric and Rheanne Clark

Allen W. was amazing!!! He was responsive, professional, and courteous. He kept me abreast of every stage of the process from beginning to end. There was a parts shortage and Allen kept me informed throughout the entire process. I thought I'd receive my vehicle back a lot sooner than I did, but the delay was not necessarily due to DFW Collision Centers (Grapevine). Allen was absolutely great to work with! He ensured I had the latest status and kept in constant touch. And in the end Allen took the time to explain the final bill with me. He walked me thru every aspect of the comprehensive repair this winning team had done. So far so good! My car is running very well. Special Thanks to DFW Collision for your hard work and expertise. I hope to never require your services again but if I do, I know who to call and where to come!