2023 Jeep Grand Cherokee
Common Problems
Ranked from 151 federal NHTSA complaints and 8 recalls. Every problem links to the complaint IDs behind it.
40 Common Problems
Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.
- 1
Forward Collision Avoidance System Malfunction
15complaintsHigh severityOtherThe forward collision avoidance system intermittently fails, reducing safety during driving.
Related recall: 23V336000
- 2
Engine Stall During Operation
14complaintsHigh severityEngineThe engine stalls during operation, leading to loss of power and difficulty restarting the vehicle.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotes - 3
Recall issues with suspension components
12complaintsMedium severitySuspensionSuspension components are recalled but not immediately available, leading to ongoing issues.
$150–$1,200est. suspension diagnosis + repair · 1–5 hrs laborGet local quotesRelated recalls: 23V413000, 24V132000, 26V051000
- 4
Recall repairs not available or incomplete
12complaintsMedium severityElectricalMultiple recalls exist but the necessary parts or repairs are not available or have not been completed.
Related recalls: 25V576000, 25V741000
- 5
Severe and sudden loss of vehicle power
12complaintsSafety riskTransmissionThe vehicle experiences sudden and complete loss of power, often without warning, creating dangerous situations.
Related recall: 26V413000
- 6
Suspension Component Detachment
9complaintsHigh severitySuspensionSuspension components, such as coil springs and isolators, detach unexpectedly, causing the vehicle to become unstable and requiring frequent repairs.
$150–$1,200est. suspension diagnosis + repair · 1–5 hrs laborGet local quotesRelated recalls: 23V413000, 24V132000, 26V051000
- 7
High-voltage battery fire risk
8complaintsSafety riskElectricalThe high-voltage battery may contain damaged cells leading to a potential vehicle fire.
Related recalls: 25V576000, 25V741000
- 8
Hybrid System Error Code B273C
8complaintsHigh severityElectricalThe hybrid system frequently malfunctions, causing a 'Service Hybrid System' error code to appear, leading to vehicle shutdowns and loss of power.
Related recalls: 25V576000, 25V741000
- 9
Suspension Component Failure
8complaintsMedium severitySuspensionSuspension components, particularly coil springs and isolators, detach unexpectedly, causing the vehicle to become unstable and requiring frequent repairs.
$150–$1,200est. suspension diagnosis + repair · 1–5 hrs laborGet local quotesRelated recalls: 23V413000, 24V132000, 26V051000
- 10
Electrical system malfunctions
7complaintsMedium severityElectricalThe UConnect system malfunctions, causing black screens, freezing, and unresponsiveness.
Related recalls: 25V576000, 25V741000
- 11
Automatic Transmission Failure
6complaintsMedium severityTransmissionThe automatic transmission fails to shift correctly, resulting in stalling and loss of power, often accompanied by a 'Service Hybrid System' warning.
$2,500–$5,500est. transmission rebuild/replacement · 8–16 hrs laborGet local quotesRelated recall: 26V413000
- 12
Electrical System Glitches
6complaintsMedium severityElectricalThe UConnect system frequently locks up, rendering the radio and other luxury features unusable.
Related recalls: 25V576000, 25V741000
- 13
Loss of propulsion and vehicle stall
6complaintsSafety riskTransmissionThe vehicle experiences sudden and complete loss of propulsion and stalls while driving, creating dangerous situations.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotesRelated recall: 26V413000
- 14
Hybrid System Errors Leading to Vehicle Shutdown
5complaintsHigh severityElectricalThe 'Service Hybrid Electrical System' warning light appears, often leading to a complete shutdown of the vehicle.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotesRelated recalls: 25V576000, 25V741000
- 15
high-voltage battery failure
4complaintsHigh severityFuel systemThe high-voltage battery fails, leading to loss of propulsion and unexpected shutdowns while driving.
- 16
Power steering failure
4complaintsHigh severitySteeringThe power steering system fails, making it difficult to turn the wheel.
$200–$1,500est. power-steering / eps repair · 1–6 hrs laborGet local quotesRelated recall: 23V352000
- 17
rear coil spring detachment
4complaintsHigh severitySuspensionThe rear coil spring detaches from the vehicle, causing a sudden drop and loss of stability.
Related recalls: 23V413000, 24V132000, 26V051000
- 18
Steering System Failure During Reversing
4complaintsMedium severitySteeringThe power steering system fails during reversing, causing the vehicle to lose power steering temporarily.
Related recall: 23V352000
- 19
Steering System Malfunction
4complaintsHigh severitySteeringThe steering wheel becomes loose and shudders intermittently, making it difficult to control the vehicle.
Related recall: 23V352000
- 20
Unexplained Acceleration During Driving
4complaintsHigh severityTransmissionThe vehicle accelerates uncontrollably during driving, posing a risk of losing control.
Related recall: 26V413000
- 21
Vehicle Suddenly Losing Power While Driving
4complaintsHigh severityFuel systemThe vehicle suddenly loses power while driving, often requiring a restart to continue.
- 22
Battery and Electrical System Issues
3complaintsMedium severityElectricalElectrical system failures, including battery issues, cause the vehicle to fail to start or operate correctly.
Related recalls: 25V576000, 25V741000
- 23
Brake System Issues
3complaintsMedium severityOtherThe brake system experiences sudden loss of pressure and failure to stop the vehicle properly, leading to potential accidents.
$150–$1,000est. brake system diagnosis + repair · 1–4 hrs laborGet local quotesRelated recall: 23V336000
- 24
Loss of Power Transitioning Between Modes
3complaintsMedium severityFuel systemThere is a loss of power when transitioning between electric and gas modes, accompanied by an error message.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotes - 25
Power Train Malfunctions
3complaintsMedium severityTransmissionThe transmission and engine experience issues such as stalling, improper shifting, and high RPMs at low speeds.
Related recall: 26V413000
- 26
Sunroof Malfunction
3complaintsHigh severityOtherThe sunroof spontaneously shatters without warning, posing a significant safety risk to the occupants.
Related recall: 23V336000
- 27
Unpredictable Power Loss and Acceleration Issues
3complaintsMedium severityFuel systemThe vehicle experiences unpredictable power loss and acceleration issues, switching between hybrid and internal combustion modes abruptly, causing erratic behavior.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotes - 28
Vehicle speed control issues
3complaintsHigh severityOtherThe vehicle accelerates unexpectedly at high speeds, posing a risk of losing control.
Related recall: 23V336000
- 29
Automatic Emergency Braking Malfunction
2complaintsHigh severityElectricalThe automatic emergency braking system engages unexpectedly at high speeds, causing the vehicle to become non-operational.
Related recalls: 25V576000, 25V741000
- 30
Automatic Transmission Malfunction
2complaintsMedium severityTransmissionThe automatic transmission shifts erratically, causing violent changes in gear and loss of control.
$200–$2,500est. drivetrain diagnosis + repair · 1–8 hrs laborGet local quotesRelated recall: 26V413000
- 31
Brake System Malfunction Causing Hard Stops
2complaintsHigh severityBrakesThe service brakes fail suddenly, causing the vehicle to stop abruptly without warning.
$150–$1,000est. brake system diagnosis + repair · 1–4 hrs laborGet local quotes - 32
Engine Stall at Idle Due to Stop-Start System Failure
2complaintsMedium severityEngineThe engine frequently stalls at idle, requiring the vehicle to be restarted.
$150–$900est. stop-start system diagnosis · 1–4 hrs laborGet local quotes - 33
Fuel system inaccuracies
2complaintsMedium severityOtherThe fuel gauge and range estimates are inaccurate, leading to unexpected low fuel situations.
Related recall: 23V336000
- 34
Lane Departure Assistance System Failure
2complaintsMedium severityOtherThe lane departure assistance system malfunctions, causing the vehicle to veer out of its lane without warning.
Related recall: 23V336000
- 35
Parking Camera Malfunction
2complaintsMedium severityElectricalParking cameras fail to operate properly, reducing visibility and increasing the risk of accidents during parking maneuvers.
Related recalls: 25V576000, 25V741000
- 36
power train malfunction
2complaintsMedium severityTransmissionThe power train malfunctions, resulting in inconsistent acceleration and gear engagement issues.
Related recall: 26V413000
- 37
rear bumper retention clamp failure
2complaintsMedium severityOtherThe rear bumper retention clamps begin to crack, break, or fail, posing a risk of structural integrity issues.
Related recall: 23V336000
- 38
steering disconnecting sway bar assembly failure
2complaintsHigh severitySteeringThe front electronic disconnecting sway bar assembly fails, causing severe front-end looseness and clunking.
$150–$1,200est. suspension diagnosis + repair · 1–5 hrs laborGet local quotesRelated recall: 23V352000
- 39
Steering Lock-up and Power Loss
2complaintsHigh severitySteeringThe power steering system fails, locking the steering wheel and disabling safety features like automatic braking and lane departure assist.
$200–$1,500est. power-steering / eps repair · 1–6 hrs laborGet local quotesRelated recall: 23V352000
- 40
Sunroof glass defects
2complaintsHigh severityOtherThe sunroof glass explodes while driving, posing a serious safety risk.
Related recall: 23V336000
Other years & sources
Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.