2017 Jeep Grand Cherokee
Common Problems
Ranked from 105 federal NHTSA complaints and 4 recalls. Every problem links to the complaint IDs behind it.
14 Common Problems
Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.
- 1
Electrical System Failures Causing Multiple Warnings
19complaintsHigh severityElectricalMultiple vehicle systems fail simultaneously, causing multiple warning lights to illuminate and affecting overall vehicle functionality.
Related recall: 18V332000
- 2
Service Shifter Error
17complaintsHigh severityEngineThe service shifter error message appears on the dashboard, indicating an issue with the transmission control module.
$200–$2,500est. drivetrain diagnosis + repair · 1–8 hrs laborGet local quotesRelated recalls: 20V699000, 17E061000, 23V411000
- 3
Brake System Malfunction Causing Unintended Movement
16complaintsHigh severityBrakesThe brakes lock up unexpectedly, causing the vehicle to move unintentionally and potentially leading to accidents.
$150–$1,000est. brake system diagnosis + repair · 1–4 hrs laborGet local quotes - 4
Transmission Issues Leading to Loss of Power and Gear Malfunction
16complaintsHigh severityTransmissionThe transmission fails to engage gears properly, leading to loss of power and random shifting.
$200–$2,500est. drivetrain diagnosis + repair · 1–8 hrs laborGet local quotes - 5
Engine Stall During Cruising
11complaintsHigh severityEngineThe engine stalls during cruising at speeds between 35 and 70 mph, then restarts with difficulty.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotesRelated recalls: 20V699000, 17E061000, 23V411000
- 6
Engine Stalling at Stop/Start
11complaintsMedium severityEngineThe engine stumbles and stalls when the stop/start feature is activated, often forcing the driver to restart the car forcefully.
$150–$900est. stop-start system diagnosis · 1–4 hrs laborGet local quotesRelated recalls: 20V699000, 17E061000, 23V411000
- 7
Steering Lock-up and Failure
7complaintsSafety riskSteeringThe steering wheel locks up suddenly, making it difficult to control the vehicle, especially at low speeds.
$200–$1,500est. power-steering / eps repair · 1–6 hrs laborGet local quotes - 8
Engine Overheating
4complaintsHigh severityEngineThe engine frequently overheats, leading to the check engine light illuminating and potentially causing the vehicle to stall or require a tow.
$150–$1,200est. cooling-system diagnosis + repair · 1–6 hrs laborGet local quotesRelated recalls: 20V699000, 17E061000, 23V411000
- 9
Suspension Overheating and Malfunction
4complaintsMedium severitySuspensionThe air suspension compressor overheats, causing clunking noises and malfunctioning suspension.
$150–$1,200est. cooling-system diagnosis + repair · 1–6 hrs laborGet local quotes - 10
Vehicle Speed Control Malfunction
3complaintsHigh severityOtherThe vehicle accelerates uncontrollably while in cruise control mode, posing a significant safety risk.
- 11
Power Transfer Unit (PTU) Failure
2complaintsHigh severityOtherThe PTU fails, leading to transmission issues and potential loss of power.
- 12
Shifter Locking Up and Failing to Engage Properly
2complaintsMedium severityElectricalThe shifter locks up and fails to engage properly, preventing the vehicle from shifting gears correctly.
$200–$2,500est. drivetrain diagnosis + repair · 1–8 hrs laborGet local quotesRelated recall: 18V332000
- 13
Transmission Malfunction Leading to Limp Mode and Loss of Power
2complaintsHigh severityTransmissionThe transmission enters limp mode and loses power, often accompanied by check engine light and abnormal sounds.
$200–$2,500est. drivetrain diagnosis + repair · 1–8 hrs laborGet local quotes - 14
Unintended Shifting into Neutral
2complaintsMedium severityTransmissionThe transmission shifts into neutral unexpectedly, causing the 'Shift to Park' message to appear.
$200–$2,500est. drivetrain diagnosis + repair · 1–8 hrs laborGet local quotes
Other years & sources
Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.