2018 Jeep Grand Cherokee
Common Problems
Ranked from 352 federal NHTSA complaints and 6 recalls. Every problem links to the complaint IDs behind it.
17 Common Problems
Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.
- 1
Touchscreen Delamination and Malfunction
255complaintsSafety riskElectricalThe touchscreen display delaminates and malfunctions, causing random button presses, screen changes, and distractions.
$200–$1,500est. infotainment unit service · 0.5–3 hrs laborGet local quotesRelated recalls: 18V332000, 18V524000
- 2
Uncontrollable Seat Warmers and Other Features
121complaintsSafety riskElectricalThe touchscreen randomly activates seat warmers and other features, causing distractions and discomfort for the driver.
Related recalls: 18V332000, 18V524000
- 3
Delaminated UConnect Screen
8complaintsMedium severityElectricalThe UConnect screen delaminates, causing ghost touches and system malfunctions while driving.
$200–$1,500est. infotainment unit service · 0.5–3 hrs laborGet local quotesRelated recalls: 18V332000, 18V524000
- 4
Head Gasket Failure
8complaintsHigh severityEngineThe head gasket often fails, leading to engine overheating and significant repair costs.
$1,400–$2,800est. head gasket replacement · 8–15 hrs laborGet local quotesRelated recalls: 20V699000, 23V411000
- 5
ABS and Traction Control Malfunction
7complaintsHigh severityBrakesABS and Traction Control systems fail, leading to potential loss of vehicle control and accidents.
Related recalls: 22V426000, 24V838000
- 6
Engine Light On Without Known Cause
6complaintsMedium severityEngineThe engine light frequently comes on without a clear cause, indicating potential underlying issues.
Related recalls: 20V699000, 23V411000
- 7
Engine rocker arm and camshaft wear
5complaintsHigh severityEngineThe engine rocker arms and camshafts wear out, causing a ticking noise and potential engine failure.
Related recalls: 20V699000, 23V411000
- 8
Infotainment system delamination
5complaintsMedium severityElectricalThe infotainment system screen delaminates, causing ghost touches and malfunctions in key systems.
$200–$1,500est. infotainment unit service · 0.5–3 hrs laborGet local quotesRelated recalls: 18V332000, 18V524000
- 9
Service brakes hydraulic issues
5complaintsHigh severityOtherThe service brakes and hydraulic systems fail, causing unintended vehicle movement and brake warning lights without prior warning.
$150–$1,000est. brake system diagnosis + repair · 1–4 hrs laborGet local quotes - 10
Suspension and steering issues
5complaintsMedium severityOtherThe suspension and steering systems produce unusual noises and vibrations, potentially leading to loss of control.
$150–$1,200est. suspension diagnosis + repair · 1–5 hrs laborGet local quotes - 11
Back-over prevention system failure
3complaintsMedium severityOtherThe back-over prevention system fails, causing the vehicle to roll backward unexpectedly.
- 12
Unreliable Auto Start/Stop Function
3complaintsMedium severityEngineThe auto start/stop function malfunctions, causing the engine to shut off unexpectedly while driving.
Related recalls: 20V699000, 23V411000
- 13
Electrical System Malfunction Causing Random Screen Issues
2complaintsMedium severityElectricalThe UConnect system malfunctions, causing random screen issues such as freezing, flashing, and unintended changes in settings.
Related recalls: 18V332000, 18V524000
- 14
Engine Overheating and Misfires
2complaintsHigh severityEngineThe engine overheats and misfires, leading to check engine light and performance issues.
$200–$900est. ignition service (coils/plugs) · 1–4 hrs laborGet local quotesRelated recalls: 20V699000, 23V411000
- 15
Seat Belt Mechanism Failure
2complaintsMedium severityOtherPassenger seat belt retractor fails to retract automatically, requiring manual retraction, posing a safety risk.
- 16
Stalling and Start-Stop System Failure
2complaintsMedium severityEngineVehicle stalling and issues with the auto start/stop system create a risk of rear-end collisions.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotesRelated recalls: 20V699000, 23V411000
- 17
Unintended Acceleration
2complaintsHigh severityOtherThe vehicle accelerates uncontrollably, leading to potential crashes.
Other years & sources
Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.