Jack Williams Tire & Auto Service Centers

I cannot say enough good things about Terry. He has been taking care of me and my SUV for over 6 years, and in all that time he has always been honest, patient, kind, and incredibly dependable. Finding a mechanic you can truly trust is rare these days, and Terry is one of those people who genuinely cares about his customers and their safety. No matter what issue I’ve had with my SUV, Terry has always taken the time to explain everything clearly, never making me feel rushed or taken advantage of. He is patient, knowledgeable, and always goes above and beyond to make sure the job is done right. Not only is he an amazing mechanic, but he’s also just a genuinely good person. His kindness and professionalism have kept me coming back year after year. I recommend Terry to anyone looking for someone honest, hardworking, and trustworthy to take care of their vehicle. My SUV and I are both grateful for him!

I needed an oil change and just did a walk in without scheduling before hand and everything was taken care of smoothly. I also had to drive in with a flat tire twice before and they took care of it right away each time while I waited. I have no comparison on the price, but it seem reasonable to me. minimum friction, no hassle, would recommend if you need to replace a flat tire or change oil on the spot.

I see there are a lot of reviews for this location. I am glad to see that others do get treated right. I called this morning to get a quote for an AC recharge on my truck. The price was fair so I set up to come in later the same morning. I asked if they would change my oil and was told they could. I asked how much, I was told a price and when I questioned it, I was told they could apply a 20.00 coupon to bring it down to 79.95. I agreed to this and went to the location to drop my truck off. I was greeted and everything was set to get done. I left for a while as they said it would be about 2 hours total. No big deal. I arrived back a little before the 2 hours was up and was greeted with, we found a few things. I was first told that they could not do my AC, apparently I had a type of AC freon that hey had no machine for. Okay then asked my self, then what else could it be? I was told that i needed front struts and rear shock, a new battery and wipers. I came in for my AC that they could not do and to do my oil change apparently you take all for tires off and need to check my battery and wiper bladed to do. Now in his defense he showed me the shocks and struts and I wont argue there is visible signs of them needed some attention, but I went in for my AC and this is where it went. After he gave me a quote, not sure if it is good or not, but any chance he had of me considering his off when went out the door with a comment of "whatever" when he was taking to the other guy behind the counter about me not wanting to pay 2000 dollars today when I was planning on then doing my AC. Then the tip of the ice burg came when I checked out to pay for my 79.95 oil change. When he tells me 139 I asked what exactly did I pay for that it was that much. I asked about my 20 dollar coupon. He went back to the machine and he said 89. I said that was more like it. He rings it up and it comes up as 121.00. At this point I was just ready to get out of there. I had enough of this and I did not want to make a scene. It was not worth it. And to my amusement I was asked to give them a good review. He handed me his card as though he was serious. I left the card. I am sad to have not had the same experience that other patrons have had. I did have a good experience at the Mavis location on Columbia Ave. So I will chalk this up to the location and not the brand.

Had a great experience at Jack Williams Tire & Auto Service Centers. They were very quick with the service and got me back on the road in no time. The staff was friendly, professional, and easy to work with. Everything was handled smoothly, and the overall experience was excellent. Highly recommend!

I have been going to Jack William’s Tire and Auto for over 35 years. I trust Terry Theal and his team for their honesty and work ethic. I just went in for an oil change and mentioned a noise and asked them to check my axles out while doing a regular tire rotation. It turned out one of the rotors was affecting my brake pads. Thank goodness they discovered this since I do a lot of long distance driving. I highly recommend their professional staff , honesty and customer service. I never take my car to the dealer and always depend on JWT. You should too!