Called auto tech to get an oil change and replace my brakes that were very overdue and they very kindly got me in quickly. The front desk staff are wonderful and very nice. Naturally, it ended up being more work than expected but I knew it had to get done. My hood latch has been finicky for a little bit now (but I’ve never had issues with other mechanics). I got a call that my hood was broken and dangerous to drive- I suddenly needed a new radiator frame ($$$). I denied the work. Upon picking up the car, I realized my hood no longer shut at all…. They did not even mention to me how they broke the piece, and while they did a good job with my brakes and oil. Since writing this review, they have since reached out to reconcile the issue which I appreciate, but I’ve gotten it fixed by welding rather than a new part. I’m upset with how the issue was communicated without any additional options for repair.
View on GoogleAutoTech Lancaster
Mechanic in Lancaster, PA
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About This Shop
Proudly serving drivers in Lancaster, NY, this facility offers specialized expertise in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 8:00 AM – 5:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Recently my ex had gotten into a car accident and needed his car to be repaired. The workers from AutoTech were in contact with him every step of the way letting him know what he should expect from the insurance company. The entire time the staff were extremely kind, reasonable and helpful looking to make sure that he got his car back as soon as possible and did an amazing job detailing and making his car look new again. He says that his car actually looks nicer that when he first bought it after all the repairs and replacements. Overall would recommend them 10/10. (AutoTech in the Ephrata location also is has great service, have gone there as well for general car maintenance. Pricing is good.)
View on GoogleGot ripped off. Paid almost 4k to this shop for AC fix still have no AC. Total scam. Just to be clear, I drive for Unique taxi. Im the driver who paid
View on GoogleI got stranded with my jeep wrangler and fortunately this bodyshop was practically around the corner. The owner was super helpfull and he fixed my car in a couple hours. It was very kind of him as he provide us with a vehicle meanwhile our car was getting fixed. Highly recommended….and thank you once more AutoTech Lancaster.
View on GoogleOur company had a van break down. I called AutoTech to see if they could help us out of a jam. They had the tow truck there within 30 minutes. They got us a quote and had the repairs done quickly. Communication was excellent. A very smooth process. Thank you for you help and professionalism.
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