BEWARE – DO NOT USE THIS BUSINESS. They quoted me $160 to vacuum and recharge my AC, plus “a little more” for refrigerant. (They have the special machine for R-1234yf refrigerant.) When I asked for actual pricing, the employee had no idea and promised to call me back before my appointment. That call NEVER happened. HERE THEY CHARGE $170/PER POUND OF REFRIGERATE WHICH IS HIGHWAY ROBBERY. I had to follow up MYSELF, only to be met with the same clueless response from someone else (who said she was the owner’s mother): “it shouldn’t be too much more.” Completely false. This place is not upfront about pricing and clearly has no problem giving vague, misleading information just to get you in the door. It gets worse — I was told the job would take 45 minutes. It took THREE HOURS. (Yes, they did replace another small broken part but THREE HOURS) So not only do they mislead you about cost, they waste your time too. Unprofessional, disorganized, and dishonest. I would never trust this business again. I’d rather go buy the $5,000+ equipment and do it myself than give them another dime (over $400 later) and my time. I contacted the BBB about this place as well.
View on GoogleAlex Gerz Radiator Co
Mechanic in Lancaster, PA
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About This Shop
Proudly serving drivers in Lancaster, NY, this facility offers specialized expertise in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 8:30 AM – 5:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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This family run garage has been in business since before I was born and trust me I'm a great grandma. The prices here are very competitive and the personal service and care is refreshing in this time we are living in. Keep up the good work Gerz family! Martha Apostolec Solis
View on GoogleGreat people and superb service. Recently had them restore a radiator for a 1970 mustang grande. Turn around was quick and wife and I couldn't be happier with how it looks back in the car we are restoring. Very skilled people here who restored our radiator to look as good as a new one from the dealership. If you need work for a classic car give Gerz a call and you won't be disappointed. For what we picked up the cost was so worth it.
View on GoogleI just had one of my tractor radiators repaired here. I felt the price of the repair was reasonable and the radiator turned out great. Also the people were very friendly.
View on GoogleTook my car to get inspected recently and the experience was outstanding. Their team is friendly, helpful, and they do a great job. Will definitely be taking my car back in the future.
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