Goodyear Auto Service

I highly recommend this business. Very friendly, knowledgeable and accommodating staff and customer service. I had a nail in a tire and took it to 3 places before going to Goodyear and none of them would even look at it, including the place where we bought the tires. Thank you for helping me with my tire and oil change. We will be using this business for all of our auto care needs in the future. Thank you so much!

What a customer service!!! No longer doing business with this place. After I came back for the second time for a simple alignment because the first I was told I was not on and had to reschedule. Left my car all dirty, and wet. No sure what is the problem here. No asking for nothing free all I want it is my care to be take care of it this is what I get. What a disappointment!!! Do better.

I had a pleasant and unusual experience when I brought my car to the Watertown, NY Goodyear shop. As a women, it is very unusual for me to leave a auto shop feeling satisfied. I often am treated as if I know nothing about my vehicle and that only that particular shop knows what's best for me, usually to the tune of several hundreds if not thousands of dollars later. I can say that working with Peter Harris and Chris Hutt was a very different experience. Peter was up front with what was going on, showing me the problem and then he spent an exceptional amount of time finding what I needed. (I have a 2012 subaru, which is an odd duck of sorts for available tire sizes) and getting it as soon as possible all while taking extra measures to assure the safety of my vehicle while waiting for the parts. I can't speak highly enough about the professionalism and knowledge that he was willing to share with me while dealing with a very busy shop, multiple phone calls and other issues, all of which he was just as polite and professional in dealing with. Chris was also very helpful in communicating knowledge about the issues I had with my vehicle and providing knowledge about it as well as listening to what I had to say about the situation. I can't thank them enough for their professionalism and honest treatment! I know where I will be bringing my vehicle from now on if I need anything! Goodyear, thank you for maintaining a high standard of service and professionalism. It is a rare commodity in today's day and age.

Been coming here to get everything done for my car because I trusted the guys. Went to do transmission fluid change with dealership and discovered that parts were incorrectly installed, and caused damage to Other parts of the car. Went to talk to Goodyear about it, and they would have nothing to do with it. For years, I have been coming here. I have always trusted them. Very disappointed.

I had an excellent experience at Goodyear thanks to Chris, the technician who worked on my vehicle. He diagnosed the issue quickly and took the time to clearly explain what was wrong and what my options were. It’s rare to find someone this knowledgeable, honest, and dedicated in the auto service world now. If you need work done on your car, Chris is the man.