The tech didn’t fully close my hood after an inspection causing it to fly open at 55mph. To be fair it was partially my fault because the latch was sticky and I had to open it for him, but closing it has never been an issue for me. I’ll also blame Volkswagens computer tech team a bit for designing the screen to have very obscure feedback as to when the hood is ajar. The car was only worth about $4500. Im guessing it has dropped by half because of this which stinks because I was looking to trade it in the coming spring. It’s not worth my time in small claims court, but it’s definitely worth a poopie review. Overall, the tech and manager seemed tired and overworked but were cool enough dudes, and the labor rate of over $170/hr is preposterous. Holy cow a NYS inspection is cheap though! $21
View on GoogleMonro Auto Service and Tire Centers
Mechanic in Queensbury, NY
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About This Shop
A trusted independent automotive service facility in Glens Falls North, NY, specializing in general maintenance, diagnostics, oil change, and tires. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:30 AM – 7:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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First time here was for an inspection. Second time, I brought my car for an oil change. Both times, they were quick, efficient, and courteous. I also like that you're able to schedule an appointment online, which is super convenient. I definitely recommend bringing your vehicle here.
View on GoogleA 400% markup on parts that where not the problem with the truck. Was told the company forces them to do this markup. I offered ahead of time to pick up parts. Unfortunately they never tested the real problem. I brought them this part to replace and it now works fine. The staff was great the company not so much. Price gouging is bad. $1000 to fix a $95 part.
View on GoogleI cannot say enough good things about our experience. We were over an hour from home, our tire was hissing our air. Town Fair Tire turned us away immediately, wouldn't even look at the tire. The guys at Monro were so kind, they were able to fit us in straight away. We weren't even waiting for an hour before the hole in the tire was plugged. The guys there are just awesome!
View on GoogleThis place and the people who work there are scammers. Was quoted over the phone $78.99 for a synthetic oil chng and free tire rotation. In actuality it cost over $100 plus tax! When I called the place after my daughter picked up her car I was told that the call center I had made the appointment with can not guarantee that price because they are not affiliated with the actual store!!! He then also said there is a coupon on the register at the store that they would need to scan!!!! How would anyone know that if you are not told about or offered said coupon??? Not to mention they called us while the car was there to say we needed new tires(tires we have, have less than 20k miles on them)and that we needed a new air filter! Will absolutely never ever go to a Monro again. I will not recommend this place to anyone! Terrible experience, terrible company and terrible individuals working there.
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