Jiffy Lube Oil Change

I was in this afternoon to get my car inspected. I was told there would be a two hour wait. Totally fine, It’s the beginning of the month and the beginning of a new year, so it’s a busy time for inspections. Surprisingly, I was out of there in about an hour and a half. The employees at the counter were both very friendly and helpful. They recommended some typical upsells like cabin filter replacement and fluid top off, but there was no pressure to purchase the add-ons. Overall, pretty quick and painless.

Exceptional service as always! 🌟🌟🌟🌟🌟🚙👨🏼‍🔧 I usually prefer to do my own work on my Jeep, so I’m naturally hesitant about handing over the keys. However, I’ve been coming to this Jiffy Lube for years because of their total transparency—I love that I can watch the work being done through the large windows. I realized last minute that my NY State Inspection had expired and pulled in at 5:30 PM. Even though they close at 6:00 PM, they didn’t bat an eye. They welcomed me with a smile, got me right in, and handled everything efficiently. They even went the extra mile with some unexpected finishing touches that left my Jeep looking better than when I arrived! By the time I left at 5:55 PM, I was stress-free and impressed. Despite it being the end of a long shift, every staff member I spoke with was lovely and patient. It’s rare to spend money and leave feeling that happy, but these guys earn it every time. Highly recommend!

Went on a Monday during the day for a last minute inspection and an oil change. Looked online and found a $10 off coupon for the oil change. Took about an hour total. Received free car wash via text. Had questions regarding other services that Hoffman’s provides but there was never a cashier in the waiting area unless someone was getting cashed out. The only people in the waiting area were customers. There were at least 4 other people working in the bays doing inspections and I was the only oil change. I was happy with my service and the fact that they got me in and out in an hour. They did forget to put the cover back on the fuse compartment and left it on my dashboard, but I put it back on before I drove away. Other customers were talking and complaining about the time they had spent there and that they were not satisfied with their interactions with the employees taking care of their vehicles and 2 said they would not be going back there. I’ll definitely be back for my free car wash and I wanna find out about exterior car detailing.

I will say it was quick and easy! I was finished with oil change, air filter channged in the cabin and under the hood. Topped of antifreeze and I was fine in about 20 to 25 mins!! I’m happy with the service!!! I would recommend and I will use there services and get a free car wash on site by Hoffmann car wash!! Deal for me and car is running. Great150k miles.

Melinda was more then helpful. She also was very informative about my car. Communication while offering exceptional customer service was a 10/10