West Herr Ford of Hamburg

So as a first time buyer for West Herr and an online special order for my 26 Maverick Lobo I can say im very thankful for Zach Hyman. He was the guy that helped cut a good trade in deal on my previous maverick for my new one. Locked me in at a good interest rate and gave me a rough idea on what my payments would be looking like by loan term. I appreciate the help and caring attitude Zach has. I had an issue with the truck which wasnt horrific but I had a add on to my special order being illuminated badges. I noticed it wasnt illuminating the night I drove my truck to work, I was on the assumption that it either wasnt working or it didn't get hooked up right. Unfortunately I presumed the wrong idea and thought I paid for something I didnt recieve which wasn't the case. I didn't understand that when I added it to the order that it was a dealer installed add on. So I give my condolences on my part for now understanding that. Again first time order online and buyer so im now getting used to the process. Long story short Zach helped me get scheduled in and got the new badge installed. He looked like he felt bad about the whole thing but I understand how busy it can be and get sidetracked but to make up for it he was kind and thoughtful enough to hand me a complimentary West Herr Josh Allen cup and to top off the gas tank for me. I cant be anymore thankful for his commitment on being a supportive salesman and team player. I give credit where it belongs to Zach and the crew at West Herr. I love my 26 Lobo Maverick by the minute and plan to keep it through its lifetime. Many trips and good times to come 🔥

I recently purchased a new 2026 Bronco Sport Heritage from West Herr Ford and couldn’t be happier. Meghan went above and beyond to make the whole buying process smooth including finding me the perfect vehicle that met all my criteria. Even the finance department was quick and upfront with the paperwork, helping me stay within my budget. A fantastic, stress-free dealership experience from start to finish!

🚙 Shoutout to West Herr Ford! 🚙 I had such a great experience purchasing my truck, and the team at West Herr Ford deserves the credit, especially Kelly and Emily. ✨ Attention to Detail They made sure every feature, option, and detail was exactly what I wanted. It’s rare to feel that level of care throughout the entire process. ⚡ Quick & Easy Process From start to finish, everything moved smoothly and efficiently. No stress, no hassle—just a straightforward, well‑organized purchase. 😊 Friendly Team Everyone I worked with was welcoming, knowledgeable, and genuinely helpful. They made the whole experience enjoyable. If you’re in the market for a new vehicle, I’d absolutely recommend checking them out!

Working with Adi & Ari on trading in our car and getting into a quality truck to pull our new camper was seamless. They listened to our wants and needs and delivered exactly where we wanted to be. These guys are the best and will have my family’s business moving forward. Thank you both so much!

West Herr Ford took care of the transmission issue I was having with the dual clutch system in my Ford Focus 2016, 43,785 miles. They have expects to do this kind of work. Now I no longer have any shifting problems (automatic transmission). The car is in awesome condition and passed with flying colors all the 93 point inspection. I highly recommend West Herr! Their whole company is very professional.