Sun Auto Service

⭐️ 1 star — Waste of time, overpriced, and poor quality work I came in for an urgent oil change. The manager told me it would take up to one hour, but the reality was completely different. After 40 minutes, my car still wasn’t even driven into the garage — and there were no other cars and no line. Only after we started complaining did they finally move the car inside. Then it took another 30 minutes before they even lifted the car and started the oil change. It took about an hour just to pull the car in, which is unacceptable. After that, they spent around another 30 minutes changing the oil (or at least it looked like they were). This happened on my son’s birthday, and we had our day planned out — they wasted a huge amount of our time on an important day. We had no choice because the oil change was urgent. To make it worse, the service was more expensive than competitors, and I only chose this place because of the good reviews. Unfortunately, I regret it. The worst part: after we got home and parked the car, about 30 minutes later oil started leaking, and there was a large puddle of oil (I have a video). I really hope the car will be okay, but I do not recommend this shop. Expect long waits, higher prices, and poor work. Status update: I had to change the oil again at another shop, and they found that the original place installed the wrong oil filter. That caused the oil to leak out completely. The mechanic said I was lucky the engine wasn’t damaged. Support contacted me and promised a refund, but it never happened. I never received anything — just wasted my money.

Called around for quotes for routine service on my Civic—not only did they just so happen to have same-day availability for me, but they were also so so accommodating and kind when I called back with a concern about my tire pressure. When I returned, they were kind enough to look my car over AGAIN and explain what was up with my tire sensors. Mind you, one of their team members was addressing hostile customers with the most amount of patience and kindness that he could have with the accusations they were making. I’d come back and give them my business no prob; they’re good, honest people.

I took my car to Sun Auto this morning and asked to have a tune up and check my tires. Adam Wagner, the General Manager and all the crew were so friendly. I reallIty appreciated Adam for his honesty. He told me I didn't need anything else except the oil change. it's rare to find an auto repair company who will tell you honestly what you need or dont need. In the past, I have always had mechanics try to upsell me on everything. So, I truly appreciate Sun Auto Service. They also had my car finished within 2 hours. I will definately go back anytime I need my car serviced.

In my experience, the pricing was significantly higher than expected for the quality of work provided. I also felt there was a strong focus on upselling additional services rather than addressing the original issue efficiently. Overall, the experience lacked the level of transparency and value I was hoping for. Unfortunately, I would not recommend this shop based on my experience.

First of all. The front man Devin is so knowledgeable about cars! This place has the right guy running the show!! And his crew is amazing as well! This place is second to none!!! Anything you decide to do on your car, you can bet this place will have it taken care of with a very reasonable price!!! I had a full brake job done on both axels and my car brakes like a brand new car!!! Thanks Sun Auto!!!