AAA Henderson Boulder Auto Repair

Took 2007 Mercedes in because top refused to open and close properly. Eligh and his crew diagnosed it and gave me a realistic estimate. Required getting a Mercedes OEM part, taking the trunk apart, and replacing a leaking cylinder, tasks not for the faint of heart. Got it back with a courtesy car wash, since it took time and effort to do it right. Found out it was repaired by their lady technician who specializes in tough repairs on foreign cars. Now my "classic" is restored to great health, thanks to the professionals at AAA. They will talk to you with honesty, fair pricing, and they keep their promises. Highly recommend AAA Henderson Boulder Auto Repair!

While driving on the freeway, I was passing a semi when my engine started tapping and the ‘Check Engine’ light came on. Fairly soon after, my car slowed down to about 5 mph, fortunately right at an exit. I stopped and checked the oil which which was not registering on the dipstick. I requested a tow with AAA and had it taken to their shop a on Boulder Hwy in Henderson, NV. They provided me with a Lyft ride home, and the next day, a Friday, called and told me the news I knew was coming… they had found significant metal shavings in the oil, meaning the engine would need to be replaced. Eli quoted me an estimate, which was a bit better than I expected. The engine arrived the following Wednesday and the car was ready on Friday. The final cost was pretty much dead-on the quote. During this time, Eli was great about keeping me informed as to their progress, which was much appreciated. My sincere thanks goes out to all the people involved… great place for my money!

I originally visited this shop for my girlfriend’s oil change, as she’s likes this location. The service was incredibly fast, but the customer service—specifically from BRIAN was truly on another level. Without even being asked, Brian took the time to look at my girlfriend’s key fob as we told him it had never worked and he realized the battery had simply been installed backward. He fixed it on the spot out of pure kindness surprising us at the end of the service. Saving us at least $150. It’s rare to find that level of honesty and care in the auto industry. Highly recommend this team for any of your car needs!"

It all started on 3/4/2026, with an oil change. I knew I was in good hands with AAA, i have had their roadside mobile repair for years. Brian my service guy , did a follow up inspection on my 1992 Bronco Eddie Bauer, still looking good. Brian informed me of some leaks that I had, such as valve cover gasket , cracked water pump and a rear differential that will need to be replaced. We both laughed and I said , "is that all ?" He assured me it will all be alright as he handed me a tissue, cause I had something in my eye. He gave me a priorities list on the repairs that I needed. So, Brian and his amazing crew completed the valve cover gasket and the replacement of the cracked water pump. They did an amazing job. The rear differential will be done later before the year is out. Cost: You get what you pay for. It was worth it. Thank you Brian and service crew, you guys and gals are the best. Karl.

GO TO SUNSET LOCATION!!!! Dalton and ely has horrible customer service and they do not care at least for women who are trying to care for their cars. I’ve lived in Henderson seven years. Please trust me when I tell you that this is the. Worst place ever I don’t even know why Dalton has a job. He calls me up At 8 AM today.. Just to tell me that his management team is making him call me today to discuss the fact that He is not taking responsibility for locking my engine on October 22, STAY AWAY FROM HERE! GO TO SUNSET LOCATION!!!!!!!!!!!I encountered significant issues with a radiator flush at the establishment located at 1300 Boulder in Henderson. After the initial flush, I had to return my vehicle twice. During the second visit, I expressed concerns about being turned away, and the third time, I was too apprehensive to return and opted to seek services at another location. Ultimately, I was sent back to the original establishment. On the day of my return, I explained my concerns to Dalton, the manager. However, my engine suddenly locked and seized while under their care. Despite my explanation, they showed no remorse, assumed no responsibility, and denied me information to their insurance company regarding faulty workmanship. I believe they were upset that I had chosen to seek services at another location after not trusting their previous experiences. As a Black woman, I strongly advise against taking your vehicle to this establishment. My elderly mother and I were subjected to a severe mistreatment and discrimination. As a result, we were left with $17,000 in damages to our vehicle, which we lack the financial means to repair. Currently, I am without a car and out of the $400 I initially spent, with an additional $17,000 needed to regain mobility. My vehicle had no lights on the dashboard, despite its excellent performance. It only required routine maintenance repairs before I visited this establishment. I had initially trusted them due to their AAA association, but it turned out that they are a separate entity from the AAA membership services. Unfortunately, my mother and I were unaware of this fact, and we would not have chosen to visit this establishment if we had known. The consequences for my mother were particularly severe, as the vehicle was primarily purchased for her to commute to medical appointments. This situation is deeply concerning and serves as a stark reminder of the importance of thorough due diligence when seeking automotive services. To Dalton and Ely, the manager, I must express my extreme dissatisfaction with the treatment I received. You were both rude and verbally abusive towards my mother. Your defensive demeanor prevented you from adequately assisting my AAA tow driver in retrieving my vehicle.