One of the worst experiences I've ever had. Gave these guys tens of thousands of dollars to fix my truck it was excuse after excuse they endangered the lives of my family the whole upper ball joint which they replaced with an adjustable on a 2500 truck ripped out causing my girlfriend to uncontrollably slide 50ft into the ditch. They said they would fix everything which they did under warranty with the wrong parts. Loose nuts and bolts never greased anything I get the truck back and the axle is binding and grinding inside the differential. One thing after another went wrong when they started working on the truck brake booster went fuel pump went they replace the fuel pump it was leaking gas all down my driveway the next day. The truck initially went in for a hub replacement and they literally talked me into redoing the entire truck besides The hub 14 alignments and still couldn't get it right.I think I paid upwards of 12k to 14k I will never trust these guys ever again. wasted my time my money and almost seriously injured my family if you don't know what you're doing don't take the job.
View on GoogleJT's Gratiot Auto Repair
Mechanic in Chesterfield, MI
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About This Shop
Proudly serving drivers in Chesterfield, NY, this facility offers specialized expertise in general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 8:00 AM – 6:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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Came to JT’s for a pre-purchase inspection on a used Jeep Liberty and the team went completely above and beyond. Not only did he perform a thorough inspection, he walked me through every single finding in person, showing me exactly what needed attention, what was critical, and what could wait. Less than 24 hours after the purchase I brought it straight back to JT’s to get road ready, which tells you everything about the trust I already have in this shop. If you need honest, reliable work done in the Chesterfield area, JT’s Gratiot Auto Repair is your place.
View on GoogleTook incredible care of my higher end cars! Super hard working and good people would recommend to everyone! There is nothing they aren’t able to do!
View on GoogleRecently had the AC go out in my work vehicle and they had it running perfectly within one day! Their service is the best I've experienced. There's very few shops that will take a car in on such short notice and return it back as fast as they did. Highly recommend!!
View on GoogleThey were extremely polite and helpful. They applied a better coupon before I showed them the one I had for less money off. My first time there and now I will go there from now on. Even heard the owner talking to the representative from Valvoline and with what I heard him saying he was doing to keep things operational during a transition period I have nothing but respect for him and his team.
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