Dempster Auto Service

I normally do my oil change for my car but since we moved, we now street park and i was not able to do an oil change on the street, plus i put a lot of mileage to my car due to my work and hobby. Normally i wud drive to Dupage county to get a military discount and cheaper sales or service taxes. Since we have moved in this area, im looking for an autoshop that i can trust and rely on, i started calling well known nationwide autoshops and they charge way too far from my budget. Then my second options are the local autoshops. I finally called Dempster Auto Service and ask for conventional or regular oil change price. Mr. Kim said "$25" It fits my budget perfectly and after knowing the owner and the mechanics, they gave me a discount. I don't know if it's military discount or for being a first-timer customer. The mechanic also checked my tire pressure and filled it up with air and cleaned/wipe the dead leaves off my windshield. Those small things, impressed me, it shows that they care about their customers, so im very satisfied. They have coffee pot that everyone is welcome to make their own coffee, there's a tv but it was in korean channel. Im not much a TV watcher so it doesnt really affect me. One thing that caught my eye is their American flag and POW flag outside facing the busy street of Dempster St. They also supported or sponsored many sport and they received 2 certificate of appreciation from American Legion which is awesome. It would be really amazing if they start giving military discounts to our armed forces and veterans though or perhaps a loyalty program. But nonetheless, i highly recommend this place, support our local businesses!!! I will definitely come here again. Building trust and friendship takes more than one visit.

Mr.Kim is so knowledgeable and has a lot of experience. Prices are very reasonable and they work fast and trustworthy. Highly recommend.

I bring both of my old (>100k) Kias to Mr. Kim’s. I have had Mr. Kim service my cars for two years now. I had a brake problem with my Forte two years ago. My former mechanic could not repair it properly. I brought it in to Mr. Kim’s. He diagnosed the problem. I asked Mr. Kim to repair it. He would not; he told me to tell the first mechanic how to repair the brakes correctly. The first mechanic was very appreciative, but I have been bringing my cars to Mr. Kim’s ever since. Recently, I brought in my 2011 Forte (188k miles) with engine problems. Rather than have me pour good $$ after bad, he diagnosed the problem in a couple of days and gave me the bad news. It basically needs a new engine. But he was very fair and extremely honest in his assessment. I really liked that car but I guess it’s time to move on.

I went in for an oil change but they broke another valve while working on my car. Now they are telling me I have to pay to fix it . I don’t understand that.

Mr. Kim is a great guy. I took my father-in-law’s work van and 4Runner to him for repairs. He fixed the van’s headlight, which kept blowing out, for a reasonable price. The 4Runner is old and had trouble moving after stopping. He diagnosed the issue and suggested repairs at a fair price, but my dad decided not to fix it since the car is too old. Mr. Kim didn't’ charge anything for the diagnosis. I’ll definitely go back to him!