I would like to thank the wonderful Jaylene who coordinated with the equally dedicated Audi technicians to resolve the camera issues that plagued my Q8. If the technician hadn't noticed the fault at the time of my Q8's service I would have been extremely annoyed if I had experienced the problem after collecting the car. In order to fix the fault they had to liaise with Audi Europe and it took them over 2 weeks to resolve the problem, during that time they had to order new wiring and camera's etc to rectify the issue. Since that time I have only experienced one glitch with the camera's which resolved itself the next time I used the car. I have 3 other complaints about the Q8's software. 1). Bluetooth connectivity is intermittent, it will either connect my iPhone(s) immediately or I have to wait between 5min to 20min into a journey before it establishes a connection (Music or a Podcast starts playing automatically). If it takes longer than 20min it never establishes a Bluetooth connection. 2). Audi Lane Assist feature turns itself on intermittently when starting the car which is extremely frustrating. I can turn it off. 3). Audi Auto Start/Stop feature does not stay disabled when I turn it off. It switches back on the next time I start the car.
View on GoogleAudi Morton Grove Service Department
Mechanic in Morton Grove, IL
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About This Shop
Your go-to local mechanic shop in Morton Grove, NY, offering professional care and expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:00 AM – 6:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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The service department is exceptional! They are highly communicative- eager to please and efficient! From the ease with which I was provided a loaner to Christian's white glove service. I was very pleased!
View on GoogleReally disappointed with the service. They damaged my car trim while replacing a tire and didn’t even tell me. I had to go back in person just to prove the damage. Asked for a refund but was told there’s no way I’d get my money back. If you can’t treat customers or their cars properly, you really shouldn’t be in this business.
View on GoogleGreat service! Gabe is easy to work with and provides a good experience.
View on GooglePaid $220 for an oil change, while exactly two years ago it was $118 - that's a pretty steep price increase. Last year it was also around ~$120, but in a different Audi dealership. I don't get what caused such a drastic price increase from 23' to 25', the employee kind of chuckled at me when I asked. Other than the price, everything else was fine. This is a lesson to ask first how much it will be
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