Pilot Southern tier mart worst tier place very unprofessional selling defective tires. I have purchased two steer Firestone tires on January 5, 2026 payed over $1600 less than 3 months later one of them blowed up on the freeway it coast me $1300 to replace the tier only. Plus what ever damage made to the truck. Now I came back to them they’re asking for the tier that blowed up on the freeway as I was driving told them the tier turned to peace’s they latterly kicked me out. Even tho I have the receipt and time stamped pictures of the defective tier. Forgot to mention that I visited some other locations in Georgia before the tier blow. They told me to come back to the original location to do something about it. Also I asked for the manager name he refused to provide it.
View on GoogleSouthern Tire Mart at Pilot
Mechanic in Urbandale, IA
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About This Shop
Proudly serving drivers in Urbandale, IA, this facility offers specialized expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 8:00 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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Please don’t go to this shop . Few months ago I bought 2 Firestone steer tires for 1600$ with a 1 year warranty but it a BS And after 3 months tire blew up They’re selling a defective tires I reached out to them and they refused to take responsibility ( telling me that tires was impacted ) but I got a photos of it before it blew up
View on GoogleWere very helpful, nice, and quick getting my drivers tire replaced and also gave me fair pricing.
View on Googlevery unprofessional costumer service, bad tires. bought brand new firestone tire tire and blew up after 2 months.
View on GoogleVery unprofessional and selling defective tires ,save your life…….
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