Mechanic in Cerritos, CA
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Providing reliable, high-quality auto repair services in Cerritos, NY, this shop specializes in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Got me a G70 last night and let me tell you Gerieck was the best. Everything was so smooth and stress free . No hidden charges or surprises. By far my best experience at a dealership hands down. Look for Gerieck 👍🏼
View on GoogleI recently purchased a used Honda from Norm Reeves Genesis of Cerritos. While I expected a higher standard from a Genesis store, it couldn’t be more of the opposite. The customer service was absolutely terrible. Timeline: After signing Tuesday, I was promised a 3-4PM Wednesday pickup. I had to be the one to call them at 1 PM Wednesday, only to find out it wasn't ready. This left me stranded without a car for work on Thursday. Management Failure: Speaking with Ali, the GSM, was a 15-minute exercise in frustration. He offered no solutions and said no to all my requests (no loaner, no rental car, no statement credit) until I specifically asked for the General Manager, Bill Stephens. Only then did a "check for a rental" suddenly become an option. It shouldn't take 17 minutes of arguing to get a luxury dealer to fix a mistake they caused. The "Detail" Lie: I pointed out dirty cupholders to THREE different people on Tuesday. They all promised it would be detailed. It wasn't. After "two” supposed details, the car still had markers on the headlights and a "disgusting" cupholder interior (my friend’s words). I still even found crumbs next to the cupholder after driving off. The Bottom Line: If you don't want to service used car buyers, don't take trade-ins. Bill Stephens, your team needs to do better. A check for a rental doesn't buy back the hours of stress and poor communication.
View on GoogleStopped by impromptu to ask questions of the service dept. about our 2019 G70. We got kind and helpful advice from Kyle. Looking forward to returning!
View on GoogleLisa was AMAZING. Great first impression at a Genesis Dealership. Lisa was great at making sure all my questions were answered.
View on GoogleIvan was great he walked me thru and was very helpful Great customer service
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Providing reliable, high-quality auto repair services in Cerritos, NY, this shop specializes in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
Providing reliable, high-quality auto repair services in Cerritos, NY, this shop specializes in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
Providing reliable, high-quality auto repair services in Cerritos, NY, this shop specializes in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
Providing reliable, high-quality auto repair services in Cerritos, NY, this shop specializes in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
Providing reliable, high-quality auto repair services in Cerritos, NY, this shop specializes in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
Providing reliable, high-quality auto repair services in Cerritos, NY, this shop specializes in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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