AutoNation Toyota Cerritos Service Center

I brought my 2006 land cruiser for an oil change. My suv has been very clean detailed and well maintained when i dropped off. Service advisor said he will call me when ready but nothing. I called at 0505 pm and found out its ready for pick up. My service advisor called me at 520 pm. When i got my land cruiser. Oil residue all over the place , on my left fender, grille, hood. Unfortunately, even my steering wheel has oil on it. I used wipes and kept it as evidence to show supervisor. I took pictures and called the office but since theyre closing no one answer left a vmail to supervisor's office. Next day i spoke to adriana, only thing is "i am sorry for what happen". Dealership service isnt cheap and if we have this issue this is not acceptable. I hope something can be done and hopefully will not happen again.

They replaced my 4 tires on my tundra and they did a good job all of my friends are telling me that it’s look good my tires. Thank you to Rodrigo for advising me to get this kind of tires and also they replaced my brakes I don’t even know it closed to metal to metal. Thank you!

I cannot thank the team at AutoNation Toyota Cerritos enough, especially Oswaldo, for the exceptional care and support they have shown me throughout this difficult experience. After purchasing my 2019 Mazda MX-5 Miata from AutoNation Acura South Bay, I quickly discovered that the vehicle had multiple issues requiring extensive repairs. It was incredibly frustrating, especially when I felt like I wasn’t getting the help I needed from the dealership that sold me the car. Thankfully, Oswaldo and his team at AutoNation Toyota Cerritos stepped in and treated me with genuine kindness, professionalism, and compassion. From the very beginning, Oswaldo went above and beyond to keep me informed, answer all of my questions, and advocate for the repairs my vehicle needed. He made an incredibly stressful situation much easier to navigate. One thing I’m especially grateful for is that they provided me with a loaner vehicle while my Miata has been in the shop for nearly two months. Having reliable transportation during such a long repair process has made a huge difference in my daily life, and I truly appreciate the extra effort they made to help me. It’s rare to find a service team that genuinely cares about their customers the way Oswaldo and everyone at AutoNation Toyota Cerritos do. Their dedication, honesty, and commitment to doing the right thing did not go unnoticed. Thank you, Oswaldo, and the entire team at AutoNation Toyota Cerritos, for going the extra mile and treating me with respect and care. I am incredibly grateful for everything you’ve done, and I highly recommend your service department to anyone looking for a team that truly puts customers first.

I bought the 2026 Toyota corolla. I just had my first service at Auto Nation. From the time I arrived until my service was finished it was an easy, friendly, comfortable experience. My service advisor answered all of my questions and helped me get more performance at of my car. Did you know they have a snackbar? They will cook lunch for you right there in the lobby. That's service! I recommend Auto Nation for your Toyota needs.

During each visit I’ve got Matthew and his customer service excellent always knowledgeable always attentive always keeping me on any updates that I need and letting me know my options. It’s a pleasure to always see him and have him get my service going on its way. I highly recommend it at Toyota and feel comfortable my car going to this dealer January 26, 2026. I came back in once again greeted by Matthew. Excellent the service got me taken care of brought me up to speed on all the maintenance that was requested and it was needed. Make sure my car was taken care of with picture and video which is a plus and always let me know that my service got done. Peace of mind is great.