Excellent service and very affordable prices. Diagnosed a hole in my cooling system and replaced the broken part quickly and at an affordable price. Editing this a few days later: My car made precisely one round trip to work before it started burning coolant again. Furthermore, the man I spoke with tried to charge me $50 over what they quoted me, and when I talked him down to the original quote, he insisted on a 5 star review, hence my original statement. In my gratefulness for not completely bankrupting me, I made a rushed and improper judgement. What had me really upset was that when I found the source of the leak, it was a bloated, delaminated hose that connected to the coolant flange that they replaced. It was a $15 part that would’ve taken maybe 5 minutes to replace and which is very obvious if you are looking at the coolant flange that they did replace (charging me $80 for a part that costs $40 online). Instead of taking the 5 extra minutes and charging me accordingly, they left it as is, obviously bloated and cracked. I had to fix it, and was out the extra $15 and 2 hours of my time because they couldn’t be bothered to do their job properly. Pictured below is the hose I installed on the car (top) and the one that they left on, again, clearly delaminating (bottom). I did more research on my own, and regrettably, this was an issue I could’ve fixed easily myself, and at a much lower price.
View on GoogleBucky's Complete Auto Repair
Mechanic in Auburn, WA
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About This Shop
Proudly serving drivers in Auburn, NY, this facility offers specialized expertise in general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to handle it all. Open weekdays 8:00 AM – 5:30 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.
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I popped in because I thought my truck had an exhaust leak. Jason got me in quick! He put it up on the rack and showed me what was really going on. Turns out the previous shop that put my catalytic converter on out it in upside down! They bolted it in the right way and gave me back my keys. I thought this was going to cost like $150 but he said it only took like 10-15 mins so don't worry about it. Wow. They definitely have my future business! Thanks guys!
View on GoogleDropped by after work today for some exhaust vibration, thinking I’d have to make an appt, come back. Instead, they took my truck back right away, and 10 minutes later it was off the rack and I was on my way out the door, no charge!! I deal with them through my place of business as well and the service is the same! For your auto needs, they’re customer service is second to none!!
View on GoogleBucky's Auburn delivers again! It wasn't my first time visiting the fine folks at Bucky's, but this trip was exceptional. From the moment that I was greeted on arrival to the terrific service I received, this is a winning team! Jason took great care of me and my vehicle keeping me informed of the progress and being a great guy to deal with. These folks are pros!
View on GoogleThey were professional, efficient and got me back on the road same day. Shane was particularly helpful and knowledgeable on my repairs. I rode in for a tune up and inspection for reference. I left paying a fair price and didn't feel pressured into unnecessary repairs or upsells. I'm grateful.
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