Royse City Auto Care

OMG! I’m probably going to run out of space writing this review. This is the BEST experience I’ve EVER had with vehicle repairs. From the moment I called to the minute the I picked it up, the quality of service, concern and honesty was unmatched. I took my 2019 Ford Ecosport to 3 other places including the dealership and NOBODY could find the issue. I had been out of over $1000 with tows and initial diagnostic fees. The price I paid for with Royse City Auto service was reasonable and affordable. They communicated the prices in advance and kept their commitment to get my car fixed. Thanks to Brad, Brian and team, I was able to drive my car again with no hiccups! You guys are the best! Save yourself some time and money and see them first!!! You will NOT be disappointed!!

I had a really good experience at this auto repair shop when my car started having transmission issues. The team handled the situation very professionally and kept me updated throughout the entire process. They first performed a detailed inspection and then explained the problem in a way that was easy to understand. I appreciated that they didn’t rush the repair and instead focused on doing the job properly. The cost was clearly explained before starting, which made me feel comfortable and confident. After the repair was completed, my car started shifting gears smoothly again without any issues. The difference in performance was noticeable right away. The staff was polite, knowledgeable, and very transparent, which made the entire experience stress-free and trustworthy.

I was having problems with my car stopping on me and decided to get it checked out. I took her to Royse City Autocare where Bryan greeted me with a smile. I told him what was going on with my car and he said he could help. I got the repairs done in and she has been running ever since. These Guys are a 10 oit of 10 and I recommend.

I was trying to change a spark plug at home to avoid paying out of pocket for a mechanic to do. Well one of the plugs was not cooperating and we couldn’t get it out of the cylinder so my wife gave them a call and they told us to come in…after speaking with Brad he had one of the guys check it out and he told me if it’s something simple then it would be no charge. Well fortunately it was simple and they were able to get the old plug out and replace it with the new. So I will definitely come back and have the guys look over my daughter’s car before she head’s off to college in the fall!!!!

The “check engine” light came on my 2004 mustang. After work, I drove to the nearest AutoZone to have the diagnostic done. The man said that he couldn’t get a readout That there was no electricity to the plug. He told me to take it to a repair shop. I googled the closest and went to Royse City auto care. Brad Minot, who is the general manager, bought me a bottle of water as soon as I approached the counter. He checked the plug with their equipment and found a fuse that was out. He reset the warning message light and said since the car was running fine, it could just be something simple like an emissions warning caused by a loose gas cap. He tightened the gas cap and was even kind enough to show me how to tell when I need new tires. He wouldn’t even let me pay for the fuse! I cannot praise this business enough. I’m a 73 year old woman who knows nothing about cars and their required maintenance. So often in situations like this women are taken advantage of and talked into costly repairs that weren’t needed. When you find a caring, honest dealership it is wonderful! My long time friend, Wesley, used to help me with car problems. He died last November and gave me this car after I was involved in an accident and totaled my car. I told Brad he must be “channeling “ Wesley. If you need help with your vehicle this business is worth whatever drive you need to make. You can trust them.