Valvoline Express Care

TJ and Chris were the BEST! Came before a a BIG Road trip and they got us RIGHT. WE CANNOT THANK YOU ENOUGH FOR BEING SO PROFESSIONAL. THIS IS OUR NEW GO-TO FOR ALL OF MY FAMILIES IMPORT VEHICLES! THANK YOU GUYS!

I just went here for my first time and I have to say I was extremely pleased with the service. I was there for a simple oil change. I was approached as soon as I pulled up by Abraham. I told him why I was there and he immediately informed me that he would have the two bays cleared shortly. The rear bay cleared but the front bay still had a trunk in it that was apparently taking longer than expected. Instead of making me wait for the truck to leave, Abraham had me pull around to the rear bay. Abraham was very kind, very informative, and they had me in and out much quicker than I expected. The other employee there was great as well. He kept checking on me to make sure I was being taken care of. Thank you all for the great service to what is usually a very tedious chore I have to trudge through every few months. Thank you Abraham! I will be coming back on my next one.

Our first time coming here, waited 5 minutes. All of the employees were very friendly, polite and answered our questions. They saw my child in the car and asked if he could have a cookie. You get a free car wash with an oil change, which we did right afterwards. They are very knowledgeable and did a great job!! Will definitely be coming back for my next oil change and maybe more services. Please go see them you won’t be disappointed!! Location is in Fate next to Staggs car wash

Second time coming to this place for an oil change. Both experiences were nothing short of AWESOME. The entire staff was very friendly and professional. I had a unique situation and instead of them just charging me up for services I didn't need, they gave me all the info I needed to make an informed/right decision. I will definitely be taking my cars here for general maintenance. #LetsGooo! - Lucky

Valvoline Express Care in Fate, Texas, has quickly become my go-to for oil changes and basic auto maintenance, and after several visits, I am confident in saying that they consistently deliver a top-tier experience worthy of their impressive 4.8-star rating. From the moment you pull into their conveniently located shop, you’re greeted by a courteous and knowledgeable staff. I’ve always found the team to be attentive, patient, and ready to answer any questions, no matter how basic or technical. They make it a point to explain what they’re doing, why it’s necessary, and what options you have for your vehicle, never pushing unnecessary services. The waiting area is clean, comfortable, and well-kept, which is a detail that shouldn’t be overlooked. They provide complimentary coffee and water, and there’s always a spot to sit and relax while your car is being serviced. The shop itself is organized and professional, reassuring you that your vehicle is in good hands. Service speed is one of the highlights here. Even during busier times, I’ve rarely waited more than 20-30 minutes for a standard oil change. The technicians work efficiently without sacrificing quality or thoroughness. Every time I visit, they perform a thorough multi-point inspection, checking fluids, tire pressure, and other basic maintenance points, often catching small issues before they become bigger problems. Pricing is clear and competitive for the area. I appreciate the transparency—they provide a detailed breakdown before starting any work. They also regularly offer coupons and discounts, making routine maintenance more affordable. One thing that stands out about Valvoline Express Care in Fate is their commitment to customer satisfaction. On one occasion, I had a question about a strange noise my car was making. Even though it wasn’t directly related to the oil change, the staff took the time to investigate and offer some advice, all free of charge. This type of personalized attention is rare and much appreciated. Overall, Valvoline Express Care in Fate, Texas, earns a strong recommendation from me. Whether you’re looking for a quick oil change, a reliable place for routine car care, or just friendly and honest service, this shop delivers on all fronts. Their combination of professionalism, efficiency, and customer-first attitude makes them a standout choice in the area. I’m happy to add my positive experience to the 67 others who’ve rated them so highly.