Today my daughter wanted to take her car in and have the brakes inspected as her car is 5 years old now. We went to Brakes Plus in Rockwall and they sent her two pages of things that needed to be done for a total of almost $2900.00. Several people at church recommended Archer Car Care so we took it to them for another opinion because she is having no problems, just wanted them inspected. So glad we did, the people at Archer inspected and contacted my daughter back and said her brakes are fine, rotors are fine and she doesn't need a while new suspension like Brakes Plus stated. So happy we still have honest mechanics at Archers Auto Care. If you are looking for honest mechanics, this is your place to go to for all repairs. I will never use any place other than Archers in Rockwall. Thanks you for everything Archers!
View on GoogleArcher Car Care
Mechanic in Rockwall, TX
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About This Shop
A trusted independent automotive service facility in Rockwall, NY, specializing in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 8:00 AM – 5:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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I went to another place and was quoted 3,000 dollars for break and suspension when I only came in to check my breaks. Came to Archers and they checked it all for me and let me know everything was great with my car and needed no maintenance!! It was a great experience and amazing customer service!!!
View on GoogleThese guys are the reason for hope in humanity in this world. After under quoting my car’s service they still honored the quote given over the phone to my husband. I have worked in the automotive industry for 20 years and don’t know any workshop that would have done that. I highly recommend these guys for their honesty, customer service and their workmanship.
View on GoogleTerrible communication. I was told 3 times within a week I would need to drop my vehicle off for the day to get a diagnostic. I took time off work and dropped it off the night before. I called in the next morning to confirm them receiving the vehicle & keys. They said yes and would have an answer by the end of the day. I called them 30 mins before closing and asked since I heard nothing from them. They said they have not touched it and might not till NEXT WEEK. I came in to pick it up and the man behind the desk had no clue and didn’t offer to make it right. I won’t be back.
View on GoogleBeen going there for about 20 years now. Mostly just to get my cars inspected. On the few occasions I have had issues with my car and needed repairs, they got the car taken care of, repaired or referred me to specialists. Just heads up, they are always busy. But worth the wait.
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