Put my project car there initially in February to get painted and a body kit installed and was told it’ll be finished in 4-6 weeks. Nearly 5-6 MONTHS later they “finished” it. and that was only because they were closing down, so i came in and helped work on my own car after paying them $3,500. Ontop of that, my car wasn’t properly finished. They broke my driver door handle, broke my passenger mirror, broke my overdrive (and my transmission won’t even shift past 3rd anymore), and broke my radio (which costed me $600 to fix!!!). The owner chad was super helpful though. He made sure to help me to the best of his ability but the person who worked on my car just dropped out n left my car in pieces. My car is still pretty much incomplete, the interior is a nightmare of stuff incorrectly reinstalled (or just dangling), the body kit is okay, the wing was installed lazily, and my rear lip wasn’t even installed correctly!! There’s clips in the lip that are supposed to attach to the car but its not even attached(i could seriously push the lip down in a corner and it was entirely fall off). Im not sure if chad is the owner anymore but he was super helpful in the end so i give him that (and i didnt have to pay full price which was nice). I just wish my car wasn’t caught in the crossfire of a closing business. Super disappointed knowing I could’ve taken it anywhere else and paid less AND get my car properly done in a timely manner.
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Mechanic in Rockwall, TX
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About This Shop
A trusted independent automotive service facility in Rockwall, NY, specializing in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 8:00 AM – 5:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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I'm very disappointed with Elite. I took my classic car to Elite for some body work and full paint job. I was given an approximate quote for the cost and a time frame of a few months for completion but they ended up charging me more than double the initial quote and it took them 3 years to finish the work. And they didn't even do all the work I told them to do. Come to find out that they prioritize their insurance claims work and they put on the back burner all the custom cash paying jobs. In addition, they got over spray under my vehicle on the chromed front suspension and frame which I have to scrub off. And to top it all off, they lost a lot of parts to the car which they charged me for disassembly. Though they did find most of the parts later, there are still missing parts that I had to buy myself out of my own pocket. The new manager there, Brian Lashley, is also unprofessional. He argued with me on the phone and cursed me with the F bomb and hung up on me. I will never do business with these guys again.
View on GoogleI am extremely happy with the work done by Elite. Chad does amazing work at a great price. The attention to detail, no matter the size of the repair, is what sets them apart from all the other shops. I will be bringing all my vehicles to Elite for any future repairs.
View on GoogleI have been going to Elite for many years and they have always taken very good care of my vehicles. They have made working with the insurance company very easy. I highly recommend Chad and his team, they are perfectionist and it shows in their work.
View on GoogleChad has repaired at least 4 cars for us. Service, and work is incredible. We drive over 50 miles each way to take our cars there and wouldn't take them anywhere else. Highly recommend.
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