Brown's Auto Center

I highly recommend Browns Auto Center. In full disclosure we did not get to the repair part of our interaction because the insurance deemed the car totaled so this will be on the experience leading to that. For the first conversation when towing my vehicle to his shop, this was after hours may I add, Mr Brown was professional, kind, and informative. He and his mechanic walked me through the process, gave me tidbits for what to expect and answered all of my questions. They even went out of their way to get all my kid’s school books and personal items from the car when the insurance accelerated their time frame to pick up the car. We never want to be in the situation to need a mechanic but this is one number I will keep just in case.

Mr. Brown and his team are top tier. They got my ladys car in quick and had her back on the road the next day. Very appreciative for their help.

I think everyone has been talking for many years about finding good automotive service and an honest mechanic. But very few people have found that. We did at Brown's Auto Center in Roanoke. Richard was professional, courteous, always communicating, and he did the work in a timely and cost-effective manner. From this day forward, we will only use him for our repairs, especially on our BMW. It is so nice to find an honest and dependable mechanic.

I have been a loyal customer of Brown's Automotive for the past 18 years, and I can't recommend them enough! The owner Richard has consistently provided exceptional service for all of our vehicles. Whether it's routine maintenance or more complex repairs, they approach every job with expertise and professionalism. The staff is friendly, knowledgeable, and always willing to explain the work that needs to be done. Over the years, I've come to trust them completely, knowing that they prioritize customer satisfaction and quality workmanship. If you're looking for a reliable automotive shop, Brown's Automotive is definitely the place to go!

Richard is a fantastic mechanic and runs a great shop. He makes sure the customers are aware of the various ways to fix the problem and tries to assist with finding affordable solutions. He is very friendly and makes the customers feel welcome and informed throughout the repair. He is quick with repairs and his prices are competitive with other shops. What stands out about Brown's Automotive Center you're dealing with the mechanic/owner and he is working with you to find solutions that fit your budget. I am repeat customer and plan on continuing to use him as our family mechanic.