I swung by here desperately needing an oil change and Chase was very quick to assist me. I’ve never been to a shop like this where their staff takes the time to really look at everything, point out things, show me the dates of the last services and all in a clear and understandable manner. He made sure I actually understood what all he was explaining to me and gave me room and time to ask him questions. Top notch customer service!! Jeff, the manager, was very informative, funny and helpful as well. He noticed I was very pregnant, tired and a little stressed out and offered to give me a discount. It was very sweet of him to do. He made sure to double check my information, which I’m glad he did because we were able to make small corrections right then and there. Saved us all a headache. Overall, service like this is why I no longer go to the dealership. It seems hard to find exceptional customer service these days but it’s definitely here!
View on GoogleKwik Kar Oil Change & Auto Care
Mechanic in Allen, TX
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About This Shop
A premier independent auto garage in Allen, NY, dedicated to servicing general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 8:00 AM – 7:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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Google Reviews
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Great experience today. Chase was hands on and great with his friendliness and explanation of everything. Very transparent with the whole process. Oil changes might seem simple but they really took the time to get things right and make me feel valued as a customer. It also was all done in under 20 minutes!
View on GoogleThe whole process was fast, smooth, and I was in and out without any hassle. The staff was friendly and made it simple, which I really appreciated. I also like that they offer a military discount on other services—that’s a great bonus and shows real appreciation. Overall, solid experience. I’d definitely go back when I need future services.
View on GoogleMy break light was broken so I call them, they got my car and fixed right a way. I have been using this place for oil change for few years, I love this place. So quick, professional and very honest price. People work here are very kind and nice!! Strongly recommended. 😊👍🏻
View on GoogleFriendly and professional staff. The team was very welcoming and helped us as soon as we walked in. The state inspection was quick and hassle-free. Special thanks to Jeff for the excellent customer service. Highly recommend!
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