Peoples Choice Auto Repair

A locally owned specialized repair shop with the ability to work on almost any vehicle. Multiple specialty technicians but the owner specializes in diesel tuning and VW, Audi tuning among many other innovative automotive accomplishments. He also currently operates 3 other successful small businesses. So you can spend your money knowing the money is going back into the local economy.

Wonderful experience here. I'm currently making this post on A Saturday. I originally called on a Monday for a 3 hour job and was told that the next appointment wasn't until the next week on Tuesday. But due to hard work I was able to get in two days later on Thursday to get my car back on the road. I would've still been waiting 3 more days to make money so that's awesome. And the mechanic was very informative on future work I need to get done and with his advice and helping my gear shift which was not included in the job I was able to drive my car back 380 miles home with a near blown transmission. Five star for sure.

My experience with People's Choice in Oak Ridge TN was extremely frustrating. I admit to not being mechanically inclined, which is why I bring my vehicles to the "professionals." I had a check engine light on and they kept my truck for 5 weeks before calling me to tell me it was done and I owed $950+ and the check engine issue was fixed. I wrote them a check and left in my truck. Didn't get 1 mile up the road and guess what popped back on?.....yep, check engine light! I pulled into the gas station and put 20 bucks gas in the tank and took it right back to peoples choice(gas tank was almost on E). I asked them to fix it and said I wouldn't have to have it for a week or so if they needed to order a part or something. Fast forward 9 more weeks (yep, they had the truck for 14 weeks and didn't fix what I brought it in for). So, I am out $950+ bucks, didn't have my truck for over 3 months, and the damn check engine light is still on. I am a patient man and a forgiving person. I gave them a chance on multiple occasions and they let me down. The definition of insanity is doing the same thing over and over and expecting to get a different result. I will never take any of my vehicles to People's Choice auto repair again and would strongly caution against anyone who considers using their business.

Absolutely the best mechanics I have EVER worked with. I have an older and rather unseal vehicle for this area. It is a recent acquisition and has a ton of issues. These guys took it on like it was an everyday thing. Not a single grumble or complaint. Best attitudes I have ever seen in public places. If you have a vehicle that needs anything done take it to them. They are awesome. I will NEVER use any place else again.

Had my breaks, rotors and a fuel pump sensor replaced. The work took a little longer then planed but I had it back the next day. However, I still had issues. When I called with my concerns I was in Knoxville already, having drove straight there after getting my car. Jessica listened to my concerns, made arrangements immediately to have it towed and within a few hours they had resolved the issue. I trust the mechanics there, and simple mistakes like tightening the drums too tight happens. But for me, someone who is not mechanically inclined and smells burning rubber it is an anxiety moment. But the staff handled it well, the tow company was professional and fast. I have no problems with bringing my car back again or referring other to them.