Northup's Imported Car Services

This is the most reliable mechanic I’ve ever encountered. They take care of my mom, and she raves about them. So I just started to come here. I live in Massachusetts and drive all the way down for them to look over and service my car. That’s how much these guys take care of my mom and I, I’m willing to drive the distance to have a trustworthy mechanic work on my car. They do not take advantage of people, and have really big hearts here. Absolutely recommend!!

hey i’m jack and i own a g35, i took my poor g35 to get a clutch and a valve cover when i got the car back there was a problem. i confronted them and the “mechanic” telling him there was what sounded like a miss fire, his response was “well it’s running a lot better then when you drop it off” in a mocking tone. now i have a foot long scratch, uneven idle … now to my inspection since i do most of my own work i notice a snapped stud on my valve cover causing a vacuum leak, everytime i spray the leak with starter fluid my idle rises, i wasn’t gonna leave a bad review but it’s honestly because i can’t give it less then one star. don’t take your car here you have been warned overall the worst experience i’ve had with a auto “repair” shop i would like to add that tammy was extremely nice and none of this is on her

Incredible experience. They exceeded my expectations! They were prompt and professional. I will be using them for all of my future auto service needs.

Matt and the team at Northup’s are extremely honest, knowledgeable, and do exceptional work. I know my car is in good hands when I bring it in for maintenance and repairs. Navigating the automotive world is challenging at times and finding a trustworthy and skilled mechanic is essential. But look no further as this shop gets my highest recommendation!

I have been a dedicated BMW service center customer only for the past 10 years. I had the pleasure of reaching out to Northrup's for a simple state inspection appointment. From my first contact when I called, to my arrival for my appointment, the actual inspection process, and finally working through a reinspection issue it was an exceptional customer service experience. As I sat in my car and watch the mechanics work I noticed that the garage was clean and organized and the team members were professional and happy. How many times can you say that about a garage experience? I am looking forward to my next appointment for an oil change and establishing a long term relationship with another great local small business. I also had the pleasure to have Bill, the owner, take care of my inspection, but given the atmosphere and attitude of team members at Northrup's I look forward to having anyone of those professional work the vehicle. Thanks for a job well done!!