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NHTSA-Verified · Common Problems

2020 Mazda Cx 5
Common Problems

Ranked from 55 federal NHTSA complaints. Every problem links to the complaint IDs behind it.

5
High severity
4
Medium
1
Low

10 Common Problems

Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.

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  1. 1

    Infotainment System Malfunction

    25complaints
    High severityElectrical

    The infotainment system frequently malfunctions, causing phantom touches, system freezes, and unexpected actions.

    $200–$1,500est. infotainment unit service · 0.5–3 hrs labor
    Get local quotes
  2. 2

    Brake system failures

    7complaints
    High severityOther

    The brake system malfunctions, causing unexpected movement, grinding noises, and reduced stopping distance, posing significant safety risks.

    $150–$1,000est. brake system diagnosis + repair · 1–4 hrs labor
    Get local quotes
  3. 3

    Engine Oil Leak

    6complaints
    Medium severityEngine

    The engine experiences oil leaks from the oil seal and timing cover, potentially leading to engine failure.

    $200–$1,600est. oil-leak repair · 1–8 hrs labor
    Get local quotes
  4. 4

    Forward Collision Avoidance System Malfunction

    6complaints
    High severityFuel system

    The forward collision avoidance system malfunctions, causing unintended braking and acceleration, posing a safety risk.

  5. 5

    Sunroof Explosion

    4complaints
    High severityOther

    The sunroof has exploded at normal temperatures, posing a safety risk to occupants.

  6. 6

    Service Brakes Malfunction

    3complaints
    Medium severityBrakes

    The service brakes malfunction, causing the vehicle to accelerate on its own or hesitate during driving.

    $150–$1,000est. brake system diagnosis + repair · 1–4 hrs labor
    Get local quotes
  7. 7

    Air Bag Deployment Without Cause

    2complaints
    High severityElectrical

    Passenger side airbags deploy without any collision or impact, compromising driver and passenger safety.

  8. 8

    Automatic lift gate malfunction

    2complaints
    Low severityOther

    The automatic lift gate opens on its own, potentially damaging the vehicle and causing inconvenience.

  9. 9

    Engine coolant thermostat issues

    2complaints
    Medium severityEngine

    The engine coolant thermostat fails, leading to abnormal engine temperature and potential overheating issues.

    $200–$600est. thermostat replacement · 1–3 hrs labor
    Get local quotes
  10. 10

    Steering wheel lock-up

    2complaints
    Medium severitySteering

    The steering wheel locks up unexpectedly, preventing the driver from controlling the vehicle, posing a safety hazard.

    $200–$1,500est. power-steering / eps repair · 1–6 hrs labor
    Get local quotes

Other years & sources

2016 Mazda Cx 52017 Mazda Cx 52019 Mazda Cx 52021 Mazda Cx 5All NHTSA complaints for this vehicle →

Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.

2020 Mazda Cx 5 Problems & Recalls | WrenchConnect