2017 Mazda Cx 5
Common Problems
Ranked from 74 federal NHTSA complaints. Every problem links to the complaint IDs behind it.
12 Common Problems
Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.
- 1
Infotainment System Randomly Activates Functions
19complaintsHigh severityElectricalThe infotainment system randomly selects options, changes volume, and makes calls without user interaction, causing distraction and potential safety hazards.
$200–$1,500est. infotainment unit service · 0.5–3 hrs laborGet local quotes - 2
Infotainment System Malfunction (Ghost Touch)
11complaintsMedium severityElectricalThe infotainment system randomly changes settings, programs, and displays, causing distraction and potential safety issues.
$200–$1,500est. infotainment unit service · 0.5–3 hrs laborGet local quotes - 3
Sunroof Malfunction
9complaintsMedium severityOtherThe sunroof malfunctions, causing it to explode or shatter unexpectedly while driving.
- 4
Electrical System Glitches
7complaintsMedium severityElectricalThe electrical system experiences glitches, such as the backup camera failing to operate properly.
- 5
Fuel Pump Failure
6complaintsHigh severityFuel systemThe fuel pump malfunctions, causing the engine to stall and lose power, posing a significant safety risk.
$500–$1,100est. fuel pump replacement · 2–5 hrs laborGet local quotes - 6
Vehicle Acceleration Without Driver Input
6complaintsSafety riskEngineThe vehicle accelerates on its own, potentially causing accidents due to unexpected acceleration.
- 7
Brake Caliper Issues
5complaintsMedium severityBrakesThe rear brake calipers leak and fail, causing damage to the brake pads and rotors.
$250–$700est. brake caliper replacement · 1–2.5 hrs laborGet local quotes - 8
Rear Differential Failure
5complaintsMedium severityTransmissionThe rear differential fails, leading to unexpected loss of traction or drivetrain locking, often without warning lights or signs of impending failure.
$200–$2,500est. drivetrain diagnosis + repair · 1–8 hrs laborGet local quotes - 9
Sunroof Shattering Without Cause
5complaintsHigh severityOtherThe sunroof shatters spontaneously without any apparent cause or impact.
- 10
Brake System Failure
4complaintsHigh severityBrakesThe brake system fails, causing the car to not respond to braking inputs, leading to potential loss of control.
$150–$1,000est. brake system diagnosis + repair · 1–4 hrs laborGet local quotes - 11
Paint Chipping
4complaintsLow severityOtherThe paint on the car chippings easily, exposing the metal underneath and leading to rusting.
- 12
Sunroof Glass Shattering
3complaintsSafety riskOtherThe sunroof glass shatters unexpectedly, posing a risk of injury from flying glass fragments.
Other years & sources
Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.