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2018 Jeep Cherokee
Common Problems

Ranked from 351 federal NHTSA complaints and 5 recalls. Every problem links to the complaint IDs behind it.

1
Safety
6
High severity
7
Medium
1 problem on this vehicle involve a crash, fire, or injury risk. If you are experiencing one, stop driving and have it inspected.

14 Common Problems

Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.

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  1. 1

    Service Shifter Warning Light

    169complaints
    Safety riskElectrical

    The service shifter warning light illuminates randomly while driving or when stationary, causing all gear shift lights to turn red.

    $200–$2,500est. drivetrain diagnosis + repair · 18 hrs labor
    Get local quotes

    Related recalls: 18V332000, 18V524000

  2. 2

    Engine Stalling

    138complaints
    High severityEngine

    The engine randomly stalls while driving, often without warning, requiring the car to be restarted.

    $150–$1,200est. stalling / shutdown diagnosis + repair · 15 hrs labor
    Get local quotes

    Related recall: 17V670000

  3. 3

    Service Shifter Warning Light and Gear Indicator Malfunction

    72complaints
    High severityElectrical

    The service shifter warning light and gear indicator lights up red and stay on until the vehicle is turned off.

    $200–$2,500est. drivetrain diagnosis + repair · 18 hrs labor
    Get local quotes

    Related recalls: 18V332000, 18V524000

  4. 4

    Random Engine Stalls

    41complaints
    High severityEngine

    The engine randomly stalls while driving, often without any warning lights or signs of low oil.

    $150–$1,200est. stalling / shutdown diagnosis + repair · 15 hrs labor
    Get local quotes

    Related recall: 17V670000

  5. 5

    Vehicle Suddenly Shutting Off

    28complaints
    High severityFuel system

    The vehicle suddenly shuts off while driving, often requiring multiple attempts to restart, posing a safety risk.

    Related recall: 18V282000

  6. 6

    Unreliable 4WD System

    14complaints
    Medium severityTransmission

    The 4WD system can become unreliable, with the 'Service 4WD' light appearing and the vehicle losing power or becoming difficult to drive.

  7. 7

    Power Transfer Unit (PTU) Failure

    10complaints
    High severityTransmission

    The PTU fails, leading to loss of 4WD functionality and potential loss of vehicle control.

  8. 8

    Service Shifter Light and Gear Shift Issues

    7complaints
    Medium severityElectrical

    The service shifter light and gear shift lights illuminate randomly, causing confusion and requiring frequent restarts.

    $200–$2,500est. drivetrain diagnosis + repair · 18 hrs labor
    Get local quotes

    Related recalls: 18V332000, 18V524000

  9. 9

    Overheating Issues

    5complaints
    Medium severityOther

    The vehicle experiences overheating issues, often requiring multiple repairs to the cooling system.

    $150–$1,200est. cooling-system diagnosis + repair · 16 hrs labor
    Get local quotes

    Related recall: 17V543000

  10. 10

    Unexplained Vehicle Movement

    5complaints
    High severityOther

    The vehicle moves unexpectedly while stopped, posing a significant safety risk to the driver and passengers.

    Related recall: 17V543000

  11. 11

    Unexplained Vehicle Shutdown

    5complaints
    Medium severityEngine

    The vehicle unexpectedly shuts off while driving, often without warning lights, requiring multiple attempts to restart.

    $150–$1,200est. stalling / shutdown diagnosis + repair · 15 hrs labor
    Get local quotes

    Related recall: 17V670000

  12. 12

    Parking Brake Engages Unexpectedly

    4complaints
    Medium severityBrakes

    The parking brake engages unexpectedly, preventing the vehicle from moving and requiring the driver to reset the brake.

    $150–$1,000est. brake system diagnosis + repair · 14 hrs labor
    Get local quotes
  13. 13

    Engine Oil Consumption and Stalling

    2complaints
    Medium severityEngine

    The engine consumes excessive oil, leading to stalling and reduced performance, especially at lower speeds.

    $400–$4,500est. oil-consumption repair (rings/pcv) · 314 hrs labor
    Get local quotes

    Related recall: 17V670000

  14. 14

    Parking Brake Malfunction

    2complaints
    Medium severityOther

    The parking brake engages unexpectedly, requiring immediate attention to prevent accidents.

    $150–$1,000est. brake system diagnosis + repair · 14 hrs labor
    Get local quotes

    Related recall: 17V543000

Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.

2018 Jeep Cherokee Problems & Recalls | WrenchConnect