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2016 Jeep Cherokee
Common Problems

Ranked from 701 federal NHTSA complaints and 4 recalls. Every problem links to the complaint IDs behind it.

4
Safety
5
High severity
8
Medium
4
Low
4 problems on this vehicle involve a crash, fire, or injury risk. If you are experiencing one, stop driving and have it inspected.

21 Common Problems

Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.

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  1. 1

    Service Shifter Light and Gear Indicator Malfunction

    503complaints
    Safety riskElectrical

    The service shifter light and gear indicators randomly illuminate, causing confusion and requiring the vehicle to be turned off and restarted to clear the warning.

    $200–$2,500est. drivetrain diagnosis + repair · 18 hrs labor
    Get local quotes

    Related recalls: 18V332000, 15V826000, 23V338000

  2. 2

    Service Shifter Light Occurs Randomly

    135complaints
    High severityTransmission

    The service shifter light appears randomly while driving or when starting the car, causing all gear shift lights to illuminate.

    $200–$2,500est. drivetrain diagnosis + repair · 18 hrs labor
    Get local quotes

    Related recall: 23V302000

  3. 3

    Engine Misfire and Stalling

    111complaints
    Safety riskEngine

    The engine misfires and stalls frequently, especially during acceleration or while driving, leading to loss of power and difficulty in controlling the vehicle.

    $200–$900est. ignition service (coils/plugs) · 14 hrs labor
    Get local quotes
  4. 4

    Check Engine Light Illumination

    39complaints
    High severityElectrical

    The check engine light illuminates due to various electrical system failures, often requiring diagnosis and repair.

    $100–$250est. professional diagnosis · 12 hrs labor
    Get local quotes

    Related recalls: 18V332000, 15V826000, 23V338000

  5. 5

    Engine using excessive oil

    6complaints
    Medium severityEngine

    The engine consumes an excessive amount of oil, leading to potential engine damage if not addressed.

  6. 6

    Parking Brake Issues

    6complaints
    Medium severityBrakes

    Parking brake engages unexpectedly, causing the vehicle to stop abruptly, posing a safety risk.

    $150–$1,000est. brake system diagnosis + repair · 14 hrs labor
    Get local quotes
  7. 7

    Steering System Malfunction

    6complaints
    Medium severitySteering

    The steering system becomes firm or fails to function properly, often leading to difficulty in controlling the vehicle.

  8. 8

    Transmission Malfunction

    6complaints
    High severityTransmission

    Transmission malfunctions cause the vehicle to stall, shift harshly, or fail to change gears, leading to potential accidents.

    $200–$2,500est. drivetrain diagnosis + repair · 18 hrs labor
    Get local quotes

    Related recall: 23V302000

  9. 9

    Electrical System Glitches

    5complaints
    Low severityElectrical

    Electrical glitches include dashboard flickering, automatic start-stop system failures, and warning lights.

    Related recalls: 18V332000, 15V826000, 23V338000

  10. 10

    Engine Misfire and Power Loss

    5complaints
    Medium severityEngine

    The engine misfires and experiences power loss, leading to stalling and random shutdowns during driving.

    $200–$900est. ignition service (coils/plugs) · 14 hrs labor
    Get local quotes
  11. 11

    Service 4WD Light On Due to PTU Issues

    5complaints
    Medium severityTransmission

    The 'Service 4WD' light illuminates due to a PTU failure, indicating potential drivability issues.

    Related recall: 23V302000

  12. 12

    Random Shifting and Service Shifter Warning

    4complaints
    Medium severityTransmission

    Random shifting and 'Service Shifter' warnings appear without clear cause, leading to drivability issues.

    $200–$2,500est. drivetrain diagnosis + repair · 18 hrs labor
    Get local quotes

    Related recall: 23V302000

  13. 13

    Random Stopping and Locking Up

    4complaints
    High severityElectrical

    The vehicle suddenly stops and locks up, causing the parking brake to engage unexpectedly while driving.

    Related recalls: 18V332000, 15V826000, 23V338000

  14. 14

    Unexplained Random Shutdowns

    4complaints
    High severityOther

    The vehicle randomly shuts down while driving, often requiring a restart and causing safety concerns.

    $150–$1,200est. stalling / shutdown diagnosis + repair · 15 hrs labor
    Get local quotes
  15. 15

    Dashboard Malfunction

    3complaints
    Low severityElectrical

    The dashboard displays random errors and malfunctions, including the check shifter light and service 4WD warning, disrupting the driving experience.

    Related recalls: 18V332000, 15V826000, 23V338000

  16. 16

    Parking Brake Malfunction

    3complaints
    Medium severityOther

    The parking brake has failed to release properly, requiring multiple attempts to disengage.

    $150–$1,000est. brake system diagnosis + repair · 14 hrs labor
    Get local quotes
  17. 17

    Suspension Noise and Malfunction

    3complaints
    Medium severitySuspension

    Suspension components have made abnormal noises and experienced intermittent failures.

    $150–$1,200est. suspension diagnosis + repair · 15 hrs labor
    Get local quotes
  18. 18

    Air Bag Deployment Issues

    2complaints
    Safety riskElectrical

    Air bags deploy unexpectedly without any impact, posing a safety risk to passengers.

    Related recalls: 18V332000, 15V826000, 23V338000

  19. 19

    Airbag malfunction during collisions

    2complaints
    Safety riskElectrical

    In some cases, airbags do not deploy during collisions, increasing the risk of injury.

    Related recalls: 18V332000, 15V826000, 23V338000

  20. 20

    Defective exterior lighting causing premature burnout

    2complaints
    Low severityElectrical

    The exterior lighting, specifically headlamps, burns out prematurely, requiring frequent replacements.

    $100–$900est. lighting assembly repair · 0.52 hrs labor
    Get local quotes

    Related recalls: 18V332000, 15V826000, 23V338000

  21. 21

    Unreliable Service Shifter Light

    2complaints
    Low severityOther

    The service shifter light intermittently comes on and goes off, causing confusion for the driver.

    $200–$2,500est. drivetrain diagnosis + repair · 18 hrs labor
    Get local quotes

Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.

2016 Jeep Cherokee Problems & Recalls | WrenchConnect