Frank's Servicenter - Auto Repair Shop in Southampton for all vehicles including BMW, Subaru, Lexus and Infiniti

Rolled in - no appointment - with a mystery wheel noise that my old mechanic failed to diag or fix for months. Pat the Service Writer asked me to describe the issue. As I'm laying it out, all the other Writers behind the counter start weighing in "sounds like x, we should check y, and it could also be z..." I knew RIGHT THEN I had found my new shop. That is the level or curiosity, experience and insight that makes for a trustworthy shop. Repair was done same day, despite being no appointment drop off. And the wheel noise? Gone. I held off on writing this review til I was sure the fix would hold and, yup. Two weeks and hundreds of miles later it's still perfect. Only warning, expect the pay market value. This is not some cut-rate oil and lube joint. These are pros, and they charge like it. But the quality of the work and the professionalism of team makes it money very well spent.

we love franks! been coming to them for years because theyre honest about their work and fairly priced. i leave knowing my car was well taken care of. and theyre always so kind! dropped my car off just for an oil change and they were able to find and fix two other issues that they spotted - all done and out within an hour. thanks guys!!

I had nothing but a great experience at Frank’s Service Center. From the smooth drop-off and pickup process to the pleasant and helpful staff, the entire experience was top tier. I worked mostly with TJ, who was exceptionally professional, but everyone I interacted with was great. The quality of service truly impressed me. They made my 10-year-old Mercedes 550 feel brand new again. I’ll definitely be returning for my six-month maintenance moving forward. Thank you to TJ and the entire team at Frank’s!

The service center was spacious and welcoming. I was greeted by genial guys at the desk. They took my information and said have a seat while I waited. Comfortable waiting area. I would certainly recommend having service done here and will return in the future.

Everyone at Franks were great. They even got a chance to pet my Dog Holly when I came to pick up my truck. Really great communication, and very readable. A place that actually picks up the phone is hard to find anymore. Overall A+ service and great group of folks working there. They were able to remove a small screw and plug my tire. 🛞