Spring Garden Wash & Lube Inc

Extremely disappointing experience. I paid $45.31 for a Silver Wash and when I got my car back, the interior was still visibly dirty. There were crumbs left on the seats, debris in the door compartments and center console, dust on the dashboard, and the carpets were barely vacuumed. Some areas honestly looked like they were never touched at all. I went back and politely asked the cashier whether the package even included dashboard cleaning and vacuuming, and she said yes. I then spoke to the manager and explained the issue. To his credit, he told me to bring the car back so they could redo it. Unfortunately, even after the second attempt, the car was still not properly cleaned. There was still visible dirt inside the gear shifter area, dust on surfaces, debris in compartments, and particles left throughout the trunk and carpet areas. Several sections still looked untouched even after I specifically brought the car back for correction. What disappointed me most was that these were not deep stains or difficult detailing issues. This was basic visible dirt left in plain sight after two attempts. For over $45, I expected a much higher standard of service and attention to detail. I would not return or recommend this place for interior cleaning.

Paid $50 (plus tip) and they barely vacuumed inside. I know I had a Christmas tree back here at one point but they didn’t even put the seat up or move anything around. There were crumbs and debris still in the seats and they didn’t wipe them down. The car wash itself was fine.

Paid $40 for a crappie service. They barely vacuum the interior. They rush you out, you barely have time to inspect your car after the service. DO NOT GIVE YOUR MONEY TO THIS PLACE

To Whom It May Concern, This was one of the most disappointing car wash experiences I have ever had, and the photos attached speak for themselves. I was charged $55.03 at Spring Garden Wash, for what was supposed to be a professional cleaning. But what I received was far from it. Despite this being a brand-new 2025 Toyota, your staff failed to deliver even a basic standard of cleanliness: (a). Interior areas like the center console, window controls, and seats still have visible stains and dust, clearly untouched. (b). Steering wheel and dashboard have grime and fingerprint marks, not what I expect from a “premium” service. (c). Car doors and entry sills were left dirty, especially around the edges and trims. (d). Exterior body, including the hood and side panels, still had streaks, water spots, and unpolished areas, as seen clearly in the attached close-ups. This is unacceptable for a $55+ service. It feels like a complete rip-off and frankly, I wouldn’t have expected this even from a $15 basic wash. It’s also worth noting that I have previously seen more attentive and thorough staff here in the past. If those team members were let go in favor of cutting corners or labor costs, the result is clear, you have sacrificed quality and credibility. I will not be returning and will be advising my company to avoid this establishment unless serious improvements are made. Regards, A Very Disappointed Customer

If I could give zero cars I would give it. I came in for an oil change and left with a damaged vehicle due to one of the mechanics hitting another vehicle with my car. When I asked the manager for the company insurance to get my vehicle fixed. He was extremely rude and refused to give me the company’s insurance. DO NOT I REPEAT DO NOT COME HERE