Dennis' Auto Repair Shop

Was a customer for years, but he scams people & started trying it with me after a while. My dad was a machanic, my grandfather owned a parts shop & I worked in auto shops for years, so I know a scammer when I see one. Took over 3 months to get inspection stickers & held my car for 3 weeks during the 2 drop offs. They've always been slow. My car had a engine code for the turbo, but before telling me what the code was, he implied I should replace the turbo and it's a big job. I asked what the code was and it was a bypass valve that likely just needed air blown through it to unclog it. Trying to upsell a turbo replacement was scam #1. I laughed, took my car back and told him let me know when you wanna unclog it. Scam #2 when I left the 1st pick up he charges me for the failed emissions test and tells it won't cost anything when I bring it back, this was a lie. Scam #3 before giving me the physical inspection stickers he tried to say he needs to check my suspension. I had just had him look at my suspension a few months prior and he said its fine and that I had time before I needed to replace it. The car has barely been used since then. Another attempt to upsell something I dont need. After I got my physical inspection stickers he said we need to settle up. I asked on what, he said the emissions test re-scam #2 I don't know if he forgets these conversations and interactions, but I don't. PPA ticketed me outside of his shop while he was playing these games. He should be paying for it atp. So yeah, now you got me writing a review like a Karen. He should know this is coming. I told him to his face that he's a dishonest person.

Have been wanting to write this review but have been to depressed,lost, and angry about this whole situation to form words. I went into get new rear brakes only to get a call from the owner an hour before they close that while trying to take out the old brakes they broke an important part of the car called the spindle/rh knuckle head. When he called to let me know all he said was he has to try and find the broken piece for it, not disclosing how serious this is or the cost. The next day I never got a call so I reached out and he tells me that he can’t find the part anywhere and I need to pick up my car and bring it somewhere else. He refused to fix a problem that occurred at his shop, refused to work with me (maybe he pays for the part and i pay for labor or vise versa) I had work the next day he refused to help with a rental. I had to get my car towed, pay for a rental for the rest of the week to get to and from work and I had to bring my car to the dealer to fix his mistake. I ended up have to pay over $2,000 for his mistake when all I needed was new brakes. He is not an honorable man and he should be ashamed.

These guys are so great! I know its always going to be a quick and easy job when I bring my car in, and Dennis is very trustworthy and honest when it comes to pricing. He and his partner have always gone above and beyond for us, even walking a few blocks to our home to jump our car so we could avoid a tow to replace the battery.

Dennis is rude he hung up on me instead of saying, no, thank you. Who has the iphone 4s in this ages?So why would your processing terminal be just as old?Does that make sense...

My car broke down and I called around to see where I could take it. They did not answer but called me back an hour later and when I explained why I called them and no longer needed assistance I was sworn at and hung up on.