The staff are friendly, which is the only reason this isn't one star. But friendly doesn't make up for a service department that won't stand behind its own quotes. I booked an oil change through the official myVW app, which generated a price of $69.95 tied to my specific VIN, model, and mileage. Before the appointment, I called ahead to confirm and was told directly: "if that's what the app shows, it will be honored." With the price confirmed over the phone, I kept the appointment and drove in on that basis. At the counter, the charge was $150 — brought down to $130 with a $20 coupon, still nearly double the price I had confirmed twice. The reason given was that my engine takes 5.8 quarts of oil instead of 5 — a difference of less than a quart. But instead of charging me for the extra oil, or honoring the price two of their own channels had already confirmed, I was handed the doubled total with no breakdown and no options. Booking the appointment, calling to confirm, and driving in for a price that didn't hold is a lot of wasted time over the dealership's own inconsistency. Bottom line: a price in the myVW app, even confirmed by phone, may not be honored when you arrive. Get every quote in writing.
View on GoogleJeff D'Ambrosio Volkswagen Service
Mechanic in Downingtown, PA
Already have a check engine code? Look it up, or browse common symptoms.
About This Shop
Your go-to local mechanic shop in Downingtown, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
Customer Reviews
0 WrenchConnectWrite a Review
No reviews posted yet.
Have you visited this shop? Be the first to share your experience!
Google Reviews
Review snippets from Google Maps. WrenchConnect reviews are submitted separately.
I made an appointment 2 weeks before the day. Dropped my car off at 8am and asked to pick it up at noon. It was just an oil change and 50K service. I waited until 1pm. to call about the car. I was told person would call me back. Waited until 2pm. The representative told me my car wasn't done because people waiting were priority over me. I was told car would be done at 3pm. Arrived at 250pm, car wasn't done. The car was finished at 330pm and some of the work wasn't complete. Called Service Manager and he stated he was going to make it right and complete the repair. If he does, I will revise rating.
View on GoogleI had an unfortunate experience with this car service center. Initially, they did not honor my Costco authorized coupon correctly, as it only covered the parts, despite the coupon explicitly stating it applied to both parts and services. After I contacted Costco customer service, they confirmed that the entire purchase, including services, should have been covered, not just the parts. Additionally, I had an oil change and state inspection done for my Volkswagen Atlas, and I was charged $308, which felt quite high compared to other places I’ve visited for similar services. Lastly, I was surprised to see an extra 3% charge for using a credit card, which wasn’t clearly communicated beforehand. The sign for this additional charge was quite small, and many customers may not notice it. I hope they improve their communication and pricing transparency in the future.
View on GoogleEveryone in the Service team were amazing. Mike was professional, friendly and knowledgeable. I'd like to say thanks for letting me and my kid get back on the road in record time. Thank you!
View on GoogleThe customer service was good. They give periodic updates on your vehicle. The waiting area was clean, and the seats were comfortable. They really do try not to you waiting too long, and I appreciate that.
View on GooglePlan your visit
Connect & Location
Business HoursOpen Now
More shops in Downingtown, PA
3DRoadside LLC & AUTO REPAIR
4.1Your go-to local mechanic shop in Downingtown, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays Open 24 hours. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
AAA Downingtown Car Care Insurance Travel Center
4.1Your go-to local mechanic shop in Downingtown, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:30 AM – 6:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
A and M Auto Service
4.8Your go-to local mechanic shop in Downingtown, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
ALB Mobile Auto Care
4.9Your go-to local mechanic shop in Downingtown, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays Open 24 hours. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
Awkar Auto Service
4.7Your go-to local mechanic shop in Downingtown, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
Bimmerzone Auto
4.9Your go-to local mechanic shop in Downingtown, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
Are you the owner of Jeff D'Ambrosio Volkswagen Service? Claim this listing to manage services and contact details.
Claim Listing