Coughlin Collision Center

The paint match, I will say, was perfect. The truck was hit in the left bedside pretty good and pushed off the road into the bushes, but still driving. it did take 4 months to get the truck back. I am assuming that was a lack of part availability and not their fault. Not only did they never address the other side of the truck with the bush scratches and busted mirror, but my truck came back with other damage than it left with. The front corner of my bed has a 1x4" gap in the corner, both OEM rear mud flaps are missing. Those aren't exactly cheap and now I gotta buy new ones, the factory rock chip guard on the left side is missing, the front of my bed is now caved in to the cab and dented the cab below the window "that wasn't there before they got it" we noticed it because it was squeaking going down the road. the bed had random boxes from other carparts that didn't belong to this truck, the hub cap had a piece broken off of it, and the tire they replaced does not match the other 5. (I sell Michelin tires so I know it's still an available tire) the cord to my auxiliary fuel tank was cut off and draggin the ground, and I'm sure there's more I'm forgetting. it now looks like I'm going to have to pay another shop out of my pocket to get the new (and skipped) damages repaired, and parts that are missing put back on. This truck is very important to this company, and I can't wait 4 months again. I'd only give it 1 star, but the office staff was very polite and easy to talk to. and the paint matches very well. This was my biggest concern as it is the ENTIRE bedside, and it looks good.

Awful. They never quoted me an estimated pick up day. The whole process I was calling in asking for a time frame. They kept a pushing it back. Said it would be ready on Monday. Then that changed to wednesday. Said they would call Thursday for a pick time for Friday. Thursday came and went no call. Friday morning I call in and they tell me I had to wait until the next Monday. I said no way. Got my car back and it wasn’t running correctly. Weird revving with RPMs. I took it back. The shop tech, opened my hood, shut it and said everything looked good. And to take it to Honda. I took it to Honda, paid for a diagnostic. To find out my air compressor was leaking from a faulty hose or O-ring. Also missing bolts on the top of compressor. Oil at the bottom of the bed pan. Called back with the results of diagnostic. She said come in Wednesday the 18th and shell fix what she can. I show up the 18th there’s no technician in sight and they sent me away again to come back the next week. Because I refused to leave my car with them. Now I go back this coming week . To leave my car there, get a rental. All for some bolts and an o-ring. This whole process has been a nightmare and I don’t recommend them at all. What so ever.

Screw this awful location! My car was involved into a wreck in the same area these guys fixed and my car was totaled from THESE GUYS. The second body shop found the damages these guys didn't fix! Attached are pictures of the first accident (not snowy picture) and the second accident (snowy picture). There is a picture that shows clamp marks from where these guys BUTCHERED it, not fixing it properly and totaling my car 3 years later.

Just got our car back after an accident. Coughlin Collision Pataskala did an excellant job on the repairs and it was completed in the timeframe they quoted. Our car looks like new.

I was recently rear ended and took my vehicle to Coughlin. These pictures show the quality (or lack thereof) of the service I received. The rear bumper isn't aligned with the fenders on both sides of the car. The rear spoiler is bowed, not attached to the bumper. Moves when you try to close the trunk, and you can see light through the gap. The trunk gap is different left to right. Where it meets the taillights on the left, you can stick your finger into the trunk. Not so on the right. Which, prevents the trunk from closing and latching properly. It often takes multiple attempts to close the trunk. On the left side of the trunk there is a spot where the paint has bubbled. I hear a rattling when closing the trunk. When I pulled back the interior cover, I see they didn't bother to re-attached the cable to the body. The black cover piece that goes over the trunk is wavy, isn't wrapped well, and is coming up on the edges. Also there is an interior body panel in the trunk that isn't attached and moves. With this many visible problems, I can't even imagine what all they messed up underneath the body panels. I would avoid this shop. 12/6/19 update: Took my car back to the body shop 2 months ago to get these issues fixed. The trunk still isnt aligned right, it leaks water, and they covered the entire car with clearcoat overspray.